I am currently a Hostgator Reseller. I was with them once before, left them because of their poor service....then was forced back there when I could not find anything better. Well, I am to the point of wanting to get out of there again. Their reseller prices are not that great....and the support has something to be desired. I was searching around this evening and ran across Hostforweb. I cant seem to find any real negatives about them. Are they a good deal? Any other suggestions for a large reseller account. I am looking for a 15-20GB plan.
I would like to stay with cpanel, just for ease of transfer. I am looking for a larger account, 15GB minimum. I dont need anything special as far as special settings, I just dont have the time to manage my own server. (I used to). I just wanted to get an idea about HFW before signing up.
Well, so far not impressed. The support has something to be desired. I have been trying all day to get some sites moved over to test things out. Support has been rather rude and not helpful at all. Like they are doing ME a favor my even answering me. Now I cant even get an answer. I think I am wasting my time....
Im not waiting. I was never told that there were only certain times. I was told to make a backup of my sites, move them over and they would take care of it. Well, that is fine for a static site, but most of my sites are dynamic and changing every second. What is the point of restoring a site that is a day old....I would just have to restore it again. The moving thing was just the last straw. There were many other things that really rubbed me wrong. If I got treated like that from the beginning, I see no reason why it would get any better with time. I was on chat for 20 minutes...the only thing the other guy would say was thanks for holding...be with you in a second.....then I would wait another 5 minutes. If you cant chat....dont answer a chat request.