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Thread: Burstnet billing trouble
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10-04-2006, 06:33 PM #1New Member
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- Oct 2006
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Burstnet billing trouble
Hi,
I would like to ask you whether it is a reasonable way to request from clients to send copy of driving license to verify PAYPAL payment.
Paypal already verifies its members, by asking codes appears only in card satements.
Buestnet continously sending us "Pay your invoice" emails for setup payment. We replied all of their emails as
- We do not want to use their services because of insecure verification proces.
- You didnt send server details and we never used
And last reply from BurstNet is again,
"Invoice #99144
Date: 10/2/2006 5:10:26 PM
Billed To: XXXXX
"
Are all BurstNet clients sending their identification cards to Burstnet and do feel comfortable? Strange.
Regards,
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10-04-2006, 07:01 PM #2WebHostingTalk Lover
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Hi,
This is very reasonable especially for Dedicated Server orders. You'd be suprised to see how many Paypal accounts get stolen everyday from phishing scams and so on.
It is very common for some companies to take extra precautions, if you dont feel safe doing this, I'm sure they'll work it out for ya over some other method, give them a call!
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10-04-2006, 07:04 PM #3New Member
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- Oct 2006
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Hi Cirtex,
Although i understand your point of view, this was only for $39 VPS payment
Again thanks for stating stolen Paypal issue and pre-cautions. Actually, i didnt think about that, but sending a long PDF form to be filled in + requesting copy identification card is not reasonable way, i think.
PS: By the way, the subject should be "verification method" not billing toruble.
Regards,
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10-04-2006, 07:07 PM #4Billing System Fanatic
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- Jun 2003
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- Baltimore, MD
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cemk778,
Might only be for a $39 server payment, however many things can result from a paypal dispute:
1. Obviously the loss of payment
2. Paypal will freez an account with too many open issues.
If 10 $39 payments were disputed, that's $390... it all adds up!
Hope it helpsStephen Preissler
Modern Advisors - A Certified Plesk Billing Reseller
We offer Plesk Billing Licenses, Configuration, Migrations, Consultation & Customization
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10-04-2006, 07:09 PM #5Junior Guru
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Originally Posted by cemk778
But the real secure thing about my DC, they don't use paypal FULL STOP !
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10-04-2006, 07:15 PM #6New Member
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Ok, i understand. What strange is that, they occasionally sending me emails stating that "There is unpaid invoice"
As longs account is not verified according to their regulations then, they shouldnt ask for payment too.
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10-04-2006, 07:44 PM #7Junior Guru
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Are you using their service though ?
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10-04-2006, 08:22 PM #8New Member
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- Oct 2006
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Originally Posted by NTHosts
As soon as i filled in order form, they sent to me a PDF document and copy of identification request. That's all.
They didnt send account info, i never used their service. And i told them, i dont want to use their services either under these conditions.
Regards,Last edited by cemk778; 10-04-2006 at 08:31 PM.
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10-04-2006, 08:52 PM #9Retired Moderator
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The request was decent, and so is your decision. We're all free to protect ourselves as best we see fit.