I am having a problem with a particular user, we will call domainname1.com for now. I can send an email to domainname1.com from mypersonaldomain.com without issue but if I try sending one from anotheruser.com to domainname1.com I get the following error: [email protected]
I have checked the mx record, /etc/localdomains, and every other config file on the server that domainname1.com is hosted on and there is no misconfiguration. Also, all three of the domains are on different servers but the servers are all in the same data center and it is also not just anotheruser.com that gets this error message, the customer is reporting that about 60% of emails sent to him have this error. Any help is welcomed.
I grep the exim_mailog when i try to send to domainname1.com for both domainname1.com and anotheruser.com and nothing is outputed. The MX record is right, but be my guest to dig it kanatasmokehouse.com
Actually, I added the IP to the MX record out of desperation. I have changed it back to the domain name and you can dig or do a dnsreport and see that it is fine. However, I am still getting the same error. I have pasted the full header at the bottom of the tickt.
For Jedito, I can ping kanatasmokehouse.com (domainname1.com) from marketing.ca (anotheruser.com) and I can also complete a tracert. They are on different servers but in the same data center.
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
------ This is a copy of the message, including all the headers. ------
Return-path: <[email protected]>
Received: from market by mail.marketing.ca with local (Exim 4.52)
for [email protected]; Wed, 04 Oct 2006 14:22:18 -0500
Received: from 220.127.116.11 ([18.104.22.168])
(SquirrelMail authenticated user [email protected])
by marketing.ca with HTTP;
Wed, 4 Oct 2006 14:22:18 -0500 (CDT)
Message-ID: <[email protected]>
Date: Wed, 4 Oct 2006 14:22:18 -0500 (CDT)
From: [email protected]
To: [email protected]
X-Priority: 3 (Normal)
Forgive me for too many questions, but can you send emails from marketing.ca to anywhere but to kanatasmokehouse.com, right?
Is not kanatasmokehouse.com on /etc/localdomains on the server where marketing.ca is it? or vice-versa?
Are you using Cpanel? if yes, check for the existence of /etc/eximmailtrap if its there, delete it and change /var/cpanel/cpanel.config is set to eximmailtrap=0.
Do this happen only when you try to send emails through webmail? or if you use a normal Email client too?
Are you sure that you don't have set WHM > Tweak Settings > Prevent the user 'nobody' from sending out mail to remote addresses ?
This error is being reported only when i send email from marketing.ca to kanatasmokehouse.com. I can send email's anywhere else from marketing.ca. This issue is not only with emails sent from marketing.ca but it is the only way I can duplicate the error. The customer reports that roughly 60% of all emails sent to him are bounced back with the the same error. Since I am sending emails thru a pop3 account and not thru a mailer they are not being sent as nobody, but regardless I have disabled and enabled and it did make a difference. I disabled eximmailtrap and the problem still exists.
[email protected] [~]# /usr/sbin/exim -v [email protected]'
<= [email protected] U=root P=local S=283 [email protected] [~]# delivering 1GVFOp-0007UM-Cv
** [email protected]: Unrouteable address
<= <> R=1GVFOp-0007UM-Cv U=mailnull P=local S=1123
LOG: MAIN PANIC
User 0 set for local_delivery transport is on the never_users list
== [email protected] R=localuser T=local_delivery defer (-29): User 0 set for local_delivery transport is on the never_users list
220-mail.marketing.ca ESMTP Exim 4.52 #1 Thu, 05 Oct 2006 16:39:52 -0500
220-We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail.
250 mail.marketing.ca Hello [67.90.XXX.XXX]
mail from: [email protected]
rcpt to: [email protected]
550-ip67-90-XXX-XX.zXXX-90-67.customer.algx.net () [67.90.XXX.XXX] is currently
550-not permitted to relay through this server. Perhaps you have not logged
550-into the pop/imap server in the last 30 minutes or do not have SMTP
550 Authentication turned on in your email client.
221 mail.marketing.ca closing connection
Connection to host lost.
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