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  1. #1

    Question Changing Reseller company

    I do web design for a living and bought a reseller package to host my customers sites on.
    Unfortunately, after about 6 months the downtime became pretty bad but by this time I already had many customers on it so I got a 2nd reseller account with another company - which has turned out to be equally bad.

    The first account is the one that most of my customers are on and in recent months the down time has deteriorated even further and is now completely unbearable.

    I desperately want to move to another company for my hosting but am put off by the thought of having to move all of my sites.

    Does anyone know of either an easy way of doing it or a company that offers this service?

    Also, any recommended hosting companies would be appreciated.

    Many thanks

    Paul

  2. #2
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    If you are moving to the same control panel with your new provider, the move should be pretty painless. Many hosts will move your accounts for you at no charge or at a small fee, it's just a matter of asking!
    Othio Hosting - Private-Label cPanel Reseller Hosting
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  3. #3
    I agree, the transfer is extremely easy if you're using Cpanel hosting.
    Contact the host to see if they offer free transfer service.
    I think most are willing to transfer your sites
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  4. #4
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    Do they both use Cpanel?
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  5. #5
    And if you don't have cpanel, many companies can still perform a move with jailed ssh (rsync, mysqldump etc.,)

  6. #6
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    A great copmany is ResellerZoom - just say away from the budget plans. I have heard good things about HostTitan and HostGator as well.


  7. #7
    "I do web design for a living and bought a reseller package to host my customers sites on.
    Unfortunately, after about 6 months the downtime became pretty bad but by this time I already had many customers on it so I got a 2nd reseller account with another company - which has turned out to be equally bad. "

    Will you dont mind to PM me your old company, i dont want to ended up like you..

  8. #8
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    i agree cpanel 2 cpanel transfer is really easy and many hosts do that for free.
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  9. #9
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    Quote Originally Posted by deepak99
    "I do web design for a living and bought a reseller package to host my customers sites on.
    Unfortunately, after about 6 months the downtime became pretty bad but by this time I already had many customers on it so I got a 2nd reseller account with another company - which has turned out to be equally bad. "

    Will you dont mind to PM me your old company, i dont want to ended up like you..

    or share it on the forum that way others wont make the same mistake.
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  10. #10
    yes, please share.
    I've had various experiences recently.
    stay away from 100megswebhosting, themooseisloose

    I, too am looking for a couple of suggestions for reseller hosting companies. I am reading through this and other forums and I'm not seeing too many suggestions.

    Basically, my specifications are:
    * Decent support (reply to my support requests online within an hour or two for urgent requests, phone support would be nice)
    * Unlimited domains (although I'm probably going to only host about 30 domains at first)
    * Good uptime (no more than 24 hours downtime in a year, or 4 each month -- is that too much to ask for???)
    * cpanel would be nice, but not necessary
    * good price - I'd like to keep less than $10/month

    My current sites are very low bandwidth, with 0-2 mysql DBs running on them. Maybe 500 visits a month per domain on average...

  11. #11
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    Tip to you guys, mainly Websteria as he confessed to this...

    * good price - I'd like to keep less than $10/month
    This clearly states you WILL have a bad experience, lets pretend its you who's the host and you rent a good dedicated server costing $499 month. You sell your reseller plans at $9.99 so people come and signup as its cheap. 50 resellers signup in 3 months, they all host 50 websites (average) each, and rapidly growing

    1 - 50 resellers with 50 sites each = 2500 domains - clearly overloading
    2 - the host can not add another server as there loosing money there only making $499.50 that is just paying for the server with no profits.

    The server will then have issues with speed as CPU & Memory usage will be high if these sites are popular.

    Eventually you will find the host just disappear in to thin air.

    so my point is, if you find a decent reseller hosting package around $20-30 the host wont have to overload their servers, giving you the reseller a good quality service, for a little bit more money a month you can offer your clients a good web hosting experience.
    Cyber Host Pro Ltd - over 10 years in the UK hosting industry.
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  12. #12
    I thought the part of the 'game' is to offer the packages and bank on the fact that most customers won't use that many domains. So you offer unlimited or even 50 domains and in actuality they bring 10 or 20... so you could have 200 resellers with 10 domains each... 2000 domains. So it's a matter of resource allocation/distribution...

    And what if you have 2000 domains, but 90% of them are just serving up static HTML? the hit to Apache is negligible, isn't it?

    Thirdly, I've seen dedicated servers in the $100-350 range. I haven't seen any in the $500 range. But then again, I'm still new...

  13. #13
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    Quote Originally Posted by Websteria
    I thought the part of the 'game' is to offer the packages and bank on the fact that most customers won't use that many domains. So you offer unlimited or even 50 domains and in actuality they bring 10 or 20... so you could have 200 resellers with 10 domains each... 2000 domains. So it's a matter of resource allocation/distribution...

    And what if you have 2000 domains, but 90% of them are just serving up static HTML? the hit to Apache is negligible, isn't it?

    Thirdly, I've seen dedicated servers in the $100-350 range. I haven't seen any in the $500 range. But then again, I'm still new...
    Yep u can get servers for $100-$350 but if you want a good server addons such as

    Additional hard disks
    Raid setups
    Secure Backups (hacker proof)
    Firewalls

    etc...

    They can go allot higher.
    Last edited by CyberHostPro; 10-07-2006 at 09:52 AM.
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  14. #14
    I agree a lot of companies do offer transfer plans that are normally free (I do it for free with my company). It normally just depends on the control panel.

  15. #15
    Quote Originally Posted by CyberHostPro
    Yep u can get servers for $100-$350 but if you want a good server addons such as
    ....
    They can go allot higher.
    I hear ya and I don't mean to downplay the fact that it may not be as profitable for most hosting companies. I just have some modest needs and a budget and am shopping around for the best fit. For what I need now for these *extremely low* bandwidth sites, I need something to get me started and I'm not ready to drop more $$ per month. THAT BEING SAID, I don't mind upgrading to a higher plan, as I need to. (more space, more bandwidth, more services, faster response time?, less congested server)

    Actually, my plan is to find a good reseller hosting plan right now for my 25-30 sites, and as they start taking off, pull them off/transfer them to a different server/plan.

    So, does anyone know of a good host that would fit my criteria? (decent support, good, inexpensive hosting provider for about 30 domains for less than $10/month?) with the *real* potential that they'll be able to upsell some of these domains or the entire reseller account in the near future?

  16. #16
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    There are so many resellers and so many hosting companies. I would suggest testing their support systems by firing off some emails with general inquiries. This will atleast give you an idea of how you might be treated as a client.

    Also, in concurrence with the others, cPanel to cPanel transferes are simple and take mere minutes.
    Kdoubt.net - Gameing discussion, arcade, all around good fun

  17. #17
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    cpanel to cpanel transfers are definitely simple however they are far from painless. Many hosts will offer this service but you have to double check all work that is done as cpanel transfers often miss addon or parked domains, etc... this doesn't seem like a big deal but when you are transfering a couple hundred accounts it's very time consuming to say the least.

    I recently did a couple hundred account transfers, transferred from a small company I acquired and the double checking took far longer than the cpanel transfers did.
    Ryan Porter, Owner
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    Providing Fabulous Hosting and Unreal Web Design! Excellence is our focus.

  18. #18
    I'm a little web design co. out of Zimbabwe, and I'm in the same situation as Websteria; Although my current hosting provider is netcetera (based on the Isle of Man in the UK). Anyway, I'm after recommendations - most of what I see in this thread is just claims that cpanel transfers are easy, which was only part of revellution's initial q. Pleasepost some recommendations if you have them.

    Thanks.

  19. #19
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    Hi

    I very much doubt you will find a good provider for 30 domains at under $10 month.
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  20. #20

    Price not really an issue (within reason!)

    Thanks for that - Yup, I think that $10 is very low - but then I haven't looked at the US market much... I'm looking for a good provider. Probably looking at iro $50-$100pm. Any thoughts?

  21. #21
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    try looking around $20-$30
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  22. #22

    nice touch...

    I like your style...

  23. #23
    I've found a TON of providers for around $25...

    I was just looking for someone that I can drop 30 sites on with very very low bandwidth requirements and then as I develop these sites, I upgrade or purchase another reseller account with bigger, better services.

    I still contend that it would be a great opportunity for a hosting provider, if there isn't already someone out there providing it.

    and before people jump all over me again... I am not asking for an 'unlimited' plan, but maybe a super-scaled back plan. (up to 25 hosts, 1gb space, 2gb traffic, something like that?) The host would have to oversell to maximize revenue/space, but move the reseller accounts if space becomes a problem.

    Does anyone think that would be something a host might offer (in hopes of upsell opportunity and cross-sell opps.) ?

  24. #24
    $10 per month...would this happen to be dedihostplus?

  25. #25
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    Quote Originally Posted by Websteria
    I've found a TON of providers for around $25...
    and before people jump all over me again... I am not asking for an 'unlimited' plan, but maybe a super-scaled back plan. (up to 25 hosts, 1gb space, 2gb traffic, something like that?) The host would have to oversell to maximize revenue/space, but move the reseller accounts if space becomes a problem.

    Does anyone think that would be something a host might offer (in hopes of upsell opportunity and cross-sell opps.) ?
    You could try budgetreseller.com
    Country-Tyme Web Hosting - Reliable shared and reseller hosting
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  26. #26
    countrytyme: You could try budgetreseller.com

    i think you are somehow related to budgetreseller , do you?
    every plan you provide looks similar as br to me
    budget reseller says BR1 , BR2 and you says CTW01 , CTW02 etc.. (just curious)

  27. #27
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    'CTW' is also the prefix to our billing and tickets for ticket support for another helpdesk that I am using. We are in no way related to budgetreseller.com.
    Country-Tyme Web Hosting - Reliable shared and reseller hosting
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  28. #28
    I know Fat Network does free transfers from cPanel to cPanel servers.
    They also got good rates and amazing uptime!

    TWG

  29. #29
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    Quote Originally Posted by deepak99
    countrytyme: You could try budgetreseller.com

    i think you are somehow related to budgetreseller , do you?
    every plan you provide looks similar as br to me
    budget reseller says BR1 , BR2 and you says CTW01 , CTW02 etc.. (just curious)
    Nope, they aren't a customer that I am aware of, and don't work for us. That is a pretty normal way of listing hosting packages by numbering them. I am sure you would find many more companies that do things that way.
    Greg Lubbelinkhof

  30. #30
    i m perfectly cleared here about budgetreseller and countrytyme , i always thought them as same company, any way both have nearly equal plan and revellution should inspect their plan once,..

    budgetreseller may also have coupon code in the offer section ..
    i.e "BudgetReseller Rules - Upgrade my plan" i dont know if it still valid..

  31. #31
    HostGator and ResellerZoom should transfer your accounts over.

  32. #32
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    I am one of the customer of budgetreseller.com and am so far very pleased with support & services.

    You should give them a try
    <<snipped>><<snipped>>
    why?

  33. #33
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    Quote Originally Posted by joshcrick
    HostGator and ResellerZoom should transfer your accounts over.
    As I know, Hostgator does not transfer accounts - it is the responsibility of the reseller. But they may transfer accounts for a fee, better ask sales.
    Antonis Adamakos @ FuzzFree :: Fully Managed Web Hosting, Development, Online Marketing

  34. #34
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    Quote Originally Posted by tonyFF
    As I know, Hostgator does not transfer accounts - it is the responsibility of the reseller. But they may transfer accounts for a fee, better ask sales.
    As far as I know, they do (or used to) transfer up to 20 accounts for free: http://www.hostgator.com/resellertransfer.php

    I have no idea what they charge beyond that though.
    Last edited by ldcdc; 10-15-2006 at 10:20 AM.

  35. #35
    Man as this is your business, i would advice you to go with a very good host! that why i can have a peaceful life!
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  36. #36
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    I know Dotable.com will transfer your sites to their servers for free.
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    Providing Affordable Managed Cloud/VPS Servers & Server Management Solutions.
    We offer REAL 24x7x365 in-house support - proudly serving our customers since 2005!
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  37. #37
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    Try elitehosts, they maybe slightly out of your price range although they are definitly worth it, we started hosting with them about a year ago now and have never looked back or wanted to change. Their support is both fast, friendly and knowledgeable. They take daily and weekly backups, beat most reseller hosts we've been with hands down.

    Hope that Helps

    ps. if you don't check them out your loosing out
    redihot.com | low cost quality hosting
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    With our 99.95% Uptime Guarantee, 24/7 Monitoring, Friendly Support, Cpanel/Fantastico, Domains and much more, why wait?

  38. #38
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    I own a web hosting company in my country, i rent a dedicate server from a company for 3 years which cost me 250$/month for 20GB Disk space. my server is windows 2003 and i hosted 100 domains already.

    Now i'm in chaos, i don't want to have dedicate server anymore i need a good reseller plan that also can help moving all my website and domain. any suguestion?

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