Hi everyone, sorry for the newbie ish first post but we are currently having nightmares with our hosts webhostplus.com (suprise suprise i know i have read about them on the forums) basically our server has yet again gone down with yet another hard drive issue this time it has gone in to read only mode as follows:
Support after 48 hours have done basically nothing and dispite 3 trouble tickets and several emails nothing so it's time to move (been thinking about it seriously for some time anyway) the trouble is as with most of these such posts $$$
Ok we currently have a P4 2.8 machine with 1Gig ram, 100Mbps port 1000Gb Bandwidth 120Gig HDD & Cpanel for $129 but looking around this does not look possible to match, i've been looking at both layeredtech.com and dedicatedplace but once i configure the server specs i end up at around $170 which is not so great but my problem is this:
A: are either any good and actually offer a reliable service (unlike webhostplus)
B: do either offer any decent deals to bring down the price to something closer to the $129 we currently pay.
C: is there anyway to get our MySql database's and files off our old server which the hard drive is in read only mode?
The 'read-only' file system is normally triggered when you do too many 'hard' reboots.
DedicatedPlace is actually a reseller of LayeredTech. If you don't need a managed server then I suggest that you go with LayeredTech.
LayeredTech's network is awesome and they now have modified their reboot policies to actually first logging into the host via console and using "CTRL + ALT + DELETE" to reboot instead of doing a 'hard reboot'.
I think you can WHM's transfer site utility to transfer your sites.
wow thank Mini, the strange thing was when looking at layeredtech.com or dedicatedplace and pricing up a server LayeredTech.com is more expensive without being managed than the managed option from DedicatedPlace.com
Is there no way i can switch my previous servers drive from read only or is that a job for webhostplus non existant support that after 48hours still have not maged to do it or respond?
msxboxade, indeed is funny how come the resellers are cheaper than the DataCenter itself. They have some discounts different per sales volume so they are interested to sell more and more while trying to keep some profit margins to them.
Ping statistics for xx.xxx.xxx.x:
Packets: Sent = 300, Received = 262, Lost = 38 (12% loss),
Approximate round trip times in milli-seconds:
Minimum = 42ms, Maximum = 102ms, Average = 64ms
5 days worth of tech support tickets and no resolution. I just keep getting emails like this:
We have received your request, and I am forwarding this to our Network Administrators for assistance.
Please allow 24-72 hours for a reply from our Network Team.
We have opened a ticket with our upstream provider(s), we will update you as soon as we get reply from them.
I have had another server with them for almost a year with no issues after the initial setup pains. But the new server has been a very poor experience. With LT when things work they work GREAT but when they don't work it is hard to get anything resolved. They are an unmanaged provider but even the things they should support such as the network they do very poorly. Also remember they do not give refunds no matter what. Even if they give you a server that performs poor and is nearly unusable you just have to cancel the server but you will not get back that month’s server fees or setup fees.
Even with all the issues I would still recommend you give them a try. Overall you are far more likely to have a good experience with LT than a bad one.
We would also recommend Layered Tech ping to one of our LT nodes can be seen below. I do have to agree with movie though regarding support, it can be either hit or miss with LT. Its eather a fast 10-15 min response or a 12-24hr+ response.
Pinging xx.xxx.xxx.xxx [xx.xxx.xxx.xxx]:
Ping #1: Got reply from xx.xxx.xxx.xxx in 38ms [TTL=51]
Ping #2: Got reply from xx.xxx.xxx.xxx in 35ms [TTL=51]
Ping #3: Got reply from xx.xxx.xxx.xxx in 36ms [TTL=51]
Ping #4: Got reply from xx.xxx.xxx.xxx in 36ms [TTL=51]
well i thought i would give them a go guys, thanks for all your help now my troubles continue though as they want a scan of my CC and as i don't have a scanner i don't know how i'm going to manage and i still have the issue with Web Host Plus (now after 3 days) still not responding or doing anything to fix our current server which i need to get the databases and site off.