Adakist Web Hosting :: Reseller & Shared -- End-user support, PHP4&5, RoR, and more!
Adakist -- providing shared and reseller plans which include many new, great features including end-user support (reseller plans only), RVSkins, and Ruby on Rails!
With our end-user support service, we can provide your customers with the same great support we offer to our customers but under your own company name! We have our own helpdesk software designed especially for this use which we provide you at no cost with one of our reseller plans! Now you don't have to stay up late at night or ruin your vacation answering support tickets. We encourage that you promote your hosting business and grow with it and in order to allow you to grow, we offer packages ranging from small shared accounts to large VPS accounts.
We allow several payment methods, which are all currently processed by PayPal (you can pay by MasterCard, Visa, American Express, and more via PayPal without having a PayPal account)!
Most reseller accounts are setup within 5-10 minutes of a successful payment, and those which are unable to be setup in that time are usually setup within a few hours.
Our technical support team is on-site 24 hours a day, 7 days a week, 365 days a year so you will never have to worry that we may not be available to answer your support ticket in a timely manner. All support requests are answered within 30 minutes with an average response time of about 4 minutes currently.
GUARANTEES AND NETWORK
We are so confident in our services and believe that you will enjoy our services that we offer a 15 day money-back guarantee. For any reason if you decide that you want to cancel your hosting services with us within 15 days of signing up, we will provide you with a full refund.
We offer a 30 minute response time guarantee for support tickets which you open with us. A 99.9% uptime guarantee SLA is also provided. In the case that we do not meet either of these, credits can be provided toward your next month of hosting services.
All of our servers are dual processor and dual core Woodcrest servers. Each server includes SataII hard drives in a Raid5 array. All of our servers (aside from our main website which is hosted off-site) are located in the top of the line SoftLayer datacenter.
MORE INFORMATION & QUESTIONS
If you have any unanswered questions or would simply like more information about our provide services, we offer several ways for you to easily and efficiently contact us!
Email/Ticket: sales [at] adakist.com
Live Chat: Any page at http://www.adakist.com/
Toll Free Phone: 1-888-4-ADAKIST