I'm about to move all my accounts to a new server, but I noticed that the "Transfer multiple accounts from another server" feature doesn't work anymore ever since they upgraded that feature... I enter the IP of my old server, port 22, select "Login as: root", select "Password" as authentication method, etc. But when I press "Fetch account list" it doesn't list any packages or accounts... I checked this feature on another server too, and it seems to do the same. A cPanel bug or something? Any chance I can fix it? I need to start moving my accounts asap.
WHM 10.8.0 cPanel 10.8.2-R119 << both the Sending & Receiving Servers
Sounds like you need to switch to perhaps the RELEASE build and/or have someone experienced in these matters check out your situation. Start with asking your DC and/or hire someone.
Other than that, do Full backups through Cpanel, transfer the backups, Restore accounts. Or try transferring one account at a time. Although both are more time consuming, either method should get the job done.
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