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Thread: VPS root

  1. #1

    VPS root

    Hello, sorry to repost here,
    I am using a VPS plan. If i changed my root password, does the host support staff have other super-root password to access my account without me sending them the password?

  2. #2
    Yes, but possibly sometimes no. Whoever has root on the host node itself can enter into any customer's VDS without knowing the customer's password. However, you may submit a ticket that a tech who doesn't have root on the host node may wind up working. As such, the tech would still need your login credentials and possibly the root password for your VDS. Your host should be able to clarify.

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