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  1. #1
    Join Date
    Jun 2005
    Location
    Secaucus, NJ
    Posts
    48

    SolarVPS partially down?

    I don't understand why is this happening.. I can go to my web site, but cannot connect to the administration URL - VIRTUOZZO - Windows VPS.. that just times out.

    I can go to their home page, but cannot submit the cancellation form - it times out.

    I can open their support forum's home page, but cannot see a specific forum..i.e. this link does not work
    https://www.solarvps.com/forums/forumdisplay.php?f=9

    I can reach their main phone number, but then noone picks up at 24*7*365 support number.

  2. #2
    That sucks. I'm sure they will come make themselves available soon.

  3. #3
    Join Date
    Jun 2005
    Location
    Secaucus, NJ
    Posts
    48
    thanks xeno439 .. can you / someone confirm that they cannot reach their forums - like this one - general support - https://www.solarvps.com/forums/forumdisplay.php?f=9

    This is second time in a week that I have noticed they are down.. on Saturday night or Sunday night I was not able to ping them for 15-20 minutes..

  4. #4
    Join Date
    Apr 2002
    Location
    New Jersey
    Posts
    354
    I just wanted to make a quick note that the issues mentioned here had nothing to do with our network. The evening this took place there were some peering issues with comcast and everyone that contacted us about network problems was connecting via comcast. I too am a comcast customer so I was able to witness the issues that were going on.

    Thanks.

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