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  1. #1
    Join Date
    Nov 2004
    Location
    Madurai, India
    Posts
    217

    order server with ThePlanet

    I am going to order server with ThePlanet. I want to know how this company reviews and support is.

    I tried to chat them but they are always offline. I emailed 6 mails to them for the past 12 hours still I did not get a reply.Is their support is good. How will be their service will be.

    Reply

  2. #2
    Join Date
    Jun 2005
    Location
    Canada
    Posts
    2,493
    Have you tried the search tool yet? (top right of WHT)
    GeeksGather - Undergoing redevelopment. Stand by.

  3. #3
    Join Date
    Mar 2003
    Location
    WebHostingTalk
    Posts
    16,964
    For sales, it is usually not 24 hours. So you need to wait.
    Specially 4 You
    .
    JoneSolutions.Com ( Jones.Solutions ) is on the net 24/7 providing stable and reliable web hosting solutions and services since 2001

  4. #4
    Join Date
    Dec 2004
    Location
    Washington, DC
    Posts
    787
    I personally as well as for various business ventures, have been a customer of theirs for about a year now. When signing up I found sales to be good for the most part. While technical support has had its up and downs (as most would say), I have always been happy with the level of service, support, resources, and overall experience in respect to how much I pay per server per month.

    For more specific reviews, as net suggested, please use the search function on WHT

  5. #5
    Join Date
    Oct 2005
    Location
    BFL-LAX
    Posts
    575
    As the others say, use the search feature.

    I will give you a review though =)

    Since March of 2006, I have pretty much all of my equipment in 3 of their datacenters.
    The best way to get a hold of them, is to call them.(I have learned taht over the past months)
    Create a ticket, then call them about it.
    ThePlanet is my favorite right now, but I also haven't gone out and tested other providers.

    Hope this helps a little.

    -Jarrett

  6. #6
    Join Date
    Mar 2006
    Location
    New Jersey
    Posts
    756
    Theplanet has always been great for us over 3 years now.
    24Shells in Business Since 2003 - AS55081
    Dedicated Servers, Linux VPS Hosting, Windows VPS Hosting
    @24Shells - 24shells.net

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