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Thread: My issue or powervps's issue?
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09-24-2006, 01:11 PM #1Web Hosting Guru
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My issue or powervps's issue?
Hello,
I have signed up an account since August 28, and it is nearly a month. But I am considering to cancel my account.
There is only one reason make me want to cancel is stable of server (?).
My forum is not so big, just there are about 60 (members +guests) online, but sometime it is difficult for them to login to my forum and opens thread or creat a new thread and it is slow. They click serveral times to "Submit new thread" or "post new reply"... button and the same number of posts are posted or sometime "The page can not displayed".
I wonder, that is my forum issue or server's issue?
Can you give me any advice?
Thanks in advance.
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09-24-2006, 01:14 PM #2Web Hosting Master
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Have you asked powervps for advice?
Three out of four people make up 75 percent of the population
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09-24-2006, 01:16 PM #3Aspiring Evangelist
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If you bought their smallest package then it's your issue if all resources are being consumed. If you have their top package then it might still not be their issue.... best bet? Contact PowerVPS and let them know what's happenning.
What does top show?
How about cat /proc/user_beancounters?
Good luck!Host, YES! ™
Reselling? Partner for profit instead!
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09-24-2006, 01:26 PM #4Web Hosting Guru
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Originally Posted by kelownatech
This is my top's result:
top - 13:24:46 up 17 days, 17:56, 1 user, load average: 0.51, 0.53, 0.50
Tasks: 47 total, 1 running, 46 sleeping, 0 stopped, 0 zombie
Cpu(s): 0.8% us, 0.1% sy, 0.0% ni, 99.1% id, 0.0% wa, 0.0% hi, 0.0% si
Mem: 8173660k total, 244068k used, 7929592k free, 0k buffers
Swap: 8385888k total, 160976k used, 8224912k free, 0k cached
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
9547 nobody 16 0 34900 15m 13m D 3 0.2 65:08.75 httpd
1 root 15 0 1616 608 1424 S 0 0.0 0:15.43 init
6038 root 15 0 1520 560 1356 S 0 0.0 2:07.32 syslogd
9442 root 16 0 2068 812 1740 S 0 0.0 0:04.35 xinetd
10003 root 16 0 3824 1500 3392 S 0 0.0 0:05.30 pure-ftpd
10067 root 15 0 3564 720 3224 S 0 0.0 0:00.00 pure-authd
11321 root 35 19 17048 11m 4240 S 0 0.1 1:40.41 cpanellogd
11380 root 15 0 10520 3080 8016 S 0 0.0 0:05.75 cppop
11560 nobody 18 0 3776 **** 2516 S 0 0.0 0:00.00 entropychat
11669 nobody 18 0 1672 320 1336 S 0 0.0 0:00.00 melange
11721 32001 16 0 9104 2728 3480 S 0 0.0 0:00.39 stunnel-4.15loc
11912 root 16 0 4032 932 3688 S 0 0.0 0:00.00 saslauthd
11946 root 16 0 4032 932 3688 S 0 0.0 0:00.00 saslauthd
11974 root 18 0 1476 404 1312 S 0 0.0 0:00.00 portsentry
24031 root 15 0 9616 2756 2704 S 0 0.0 0:33.33 chkservd
24326 mailnull 16 0 7312 1696 6376 S 0 0.0 0:04.90 exim
24332 mailnull 16 0 7312 1700 6376 S 0 0.0 0:05.52 exim
When I ping my ip, it shows 209ms.
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09-24-2006, 01:36 PM #5Junior Guru
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Those loads seems ok to a vps running a forum with 60+ active users and Cpanel.
Can you please show us a traceroute from you to vps and the output of "cat /proc/user_beancounters"?
Regards
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09-24-2006, 01:40 PM #6Web Hosting Guru
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Originally Posted by sspt
-jailshell: cat/proc/user_beancounters: No such file or directory
Tracerout's result:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| web.setup - 0 | 31 | 31 | 0 | 4 | 60 | 0 |
| KHP059137201225.ppp-bb.dion.ne.jp - 0 | 31 | 31 | 0 | 11 | 40 | 10 |
| sjk-ChibaminatoML01.bb.kddi.ne.jp - 0 | 31 | 31 | 0 | 8 | 30 | 10 |
| sjkBBML03.bb.kddi.ne.jp - 0 | 31 | 31 | 0 | 7 | 20 | 20 |
| sjkBBAC01.bb.kddi.ne.jp - 0 | 31 | 31 | 0 | 8 | 10 | 10 |
| sjkBBCR01.bb.kddi.ne.jp - 0 | 31 | 31 | 0 | 8 | 10 | 0 |
| otejbb305.bb.kddi.ne.jp - 0 | 31 | 31 | 0 | 7 | 10 | 10 |
| otejbb204.kddnet.ad.jp - 0 | 30 | 30 | 0 | 9 | 40 | 10 |
| otecbb103.kddnet.ad.jp - 0 | 30 | 30 | 0 | 18 | 150 | 10 |
| gsr-sc2.kddnet.ad.jp - 0 | 30 | 30 | 100 | 111 | 210 | 110 |
| ix-sj1.kddnet.ad.jp - 0 | 30 | 30 | 110 | 129 | 211 | 120 |
| ge4-1.cr02.sjo01.pccwbtn.net - 0 | 30 | 30 | 110 | 124 | 391 | 110 |
| dtg.ge10-2.br02.ash01.pccwbtn.net - 0 | 30 | 30 | 190 | 210 | 370 | 200 |
| eqash89.keepitsecure.net - 0 | 30 | 30 | 200 | 216 | 310 | 200 |
| host.mydomain.net - 0 | 30 | 30 | 200 | 211 | 230 | 220 |
|________________________________________________|______|______|______|______|______|______|Last edited by manindarkjp; 09-24-2006 at 01:44 PM.
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09-24-2006, 02:05 PM #7Web Hosting Master
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There is a spacing between cat and /
Remember to login as root as well....tanfwc
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09-25-2006, 05:56 AM #8Aspiring Evangelist
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How about MySQL/Apache optimization? That should boost your forum a bit. You should be aiming at eAccelerator in my opinion as well.
■ Have a question?
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09-25-2006, 08:19 AM #9Web Hosting Guru
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I got their reply about my issuse.
I can see Zend Optimizer and Eaccelerator are not installed in the vps. I suggest to have them install in the vps.
Once Zend Optimizer and Eaccelerator is installed in the vps you will see the difference immediately in the loading speed of the website. Please let us know if you want us to go ahead with it.
edit: How can I know it is installed or not?Last edited by manindarkjp; 09-25-2006 at 08:24 AM.
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09-25-2006, 09:01 AM #10Web Hosting Master
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If you are using cPanel, run this command
/scripts/installzendopt
This will install the Zend Optimizer for you.
Do I have to ask them to install those scripts?
They said if you want them to install, you let them know.
why they donot tell me when I got the problem?
This is not a problem they should let you know. PowerVPS take care of the uptime of your server. If any services fail, they will handle for you. Remember they provide you the VPS not maintaining your script/software.tanfwc
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09-25-2006, 01:22 PM #11Web Hosting Guru
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Originally Posted by tanfwc
THeir server makes my forum slower than shared hosting speed and when I sent them a ticket to tell them that issue, they still said that my forum is loading fine without any problem.
Since I sent them email and told them that I want to cancel my account. Finally, they found the problem and even now, they are working on this issue and I am still waiting for their reply. (about 4hours).
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09-25-2006, 01:30 PM #12WHT Addict
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Different comapnys have different meanings of full management, your best bet would be to contact them to find out what their management includes.
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09-25-2006, 01:32 PM #13Web Hosting Master
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60 active users online is not much. We have had a VPS customer running a large VB forum with average 100 users online (ocassionally 200-300 users) and it worked fine. I think the problem might be CPanel. Cpanel will install all sorts of application that you may not need. Always keep your VPS lean and mean, that means, only install the application you need. And configure your PHP/Apache to only load the modules you need. This will reduce your memory usage.
Also, "cat /proc/user_beancounters" may tell you what other problem may possibly exist in your VPS.Fluid Hosting, LLC - Enterprise Cloud Infrastructure: Cloud Shared and Reseller, Cloud VPS, and Cloud Hybrid Server
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09-25-2006, 01:47 PM #14Web Hosting Guru
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Originally Posted by FHDave
My friend went with goddady.com's VPS (Economy Plan), there are always about over 100 members (it is adult site) on his forum and it is running without any problem. I saw a lot of bad review about goddady.com, that why I did not go with them.
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09-25-2006, 01:54 PM #15Web Hosting Master
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cat /proc/user_beancounters may tell you if any of your VPS parameter has been maxed out (thus, cusing problem). So, paste the output of your user_beancounters (everything).
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09-25-2006, 02:23 PM #16Web Hosting Guru
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Originally Posted by FHDave
cat /proc/user_beancounters
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09-25-2006, 02:30 PM #17WHT Addict
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Originally Posted by manindarkjp
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09-25-2006, 02:55 PM #18Web Hosting Guru
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Originally Posted by ezXEN
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09-25-2006, 04:02 PM #19Web Hosting Master
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dit it give you any error? e.g. fork error, etc?
If it does not give you any error, ask your provider to give your VPS user_beancounters. They can give you this information without entering your VPS.
Having said this, my original recommendation still stands. You should not be installing CPanel/WHM in the first place, unless if you need to host multiple domains and each domain having their own control panel access. Otherwise, you are just wasting your VPS resourves on the control panel. If needed, there are many other light weight control panel, e.g. CPPlus, etc.`Fluid Hosting, LLC - Enterprise Cloud Infrastructure: Cloud Shared and Reseller, Cloud VPS, and Cloud Hybrid Server
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09-25-2006, 04:44 PM #20WHT Addict
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i would go with webmin or direct admin on a vps, I agree cPanel is a resource hog...
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09-26-2006, 05:02 AM #21Web Hosting Guru
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Originally Posted by FHDave
red****@host [~]# cat /proc/user_beancounters
red****@host [~]#
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09-26-2006, 05:43 AM #22Web Hosting Guru
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I did not login as a root so that why it doesnot show. This is information I got.
Version: 2.5
uid resource held maxheld barrier limit failcnt
4468: kmemsize 8793732 8866665 16826368 25952256 0
lockedpages 0 0 3686 4096 0
privvmpages 121769 123207 263621 292912 0
shmpages 6235 6235 131072 131072 0
dummy 0 0 0 0 0
numproc 89 89 400 400 0
physpages 61775 62661 0 2147483647 0
vmguarpages 0 0 65536 2147483647 0
oomguarpages 61786 62672 2147483647 2147483647 0
numtcpsock 44 48 500 500 0
numflock 6 7 200 220 0
numpty 3 3 64 64 0
numsiginfo 0 2 512 512 0
tcpsndbuf 48172 88968 5365760 10485760 0
tcprcvbuf 0 692 5365760 10485760 0
othersockbuf 24072 286396 1503232 4063232 0
dgramrcvbuf 0 0 235930 262144 0
numothersock 22 24 500 500 0
dcachesize 658378 663544 8388608 8634368 0
numfile 2385 2388 13107 13107 0
dummy 0 0 0 0 0
dummy 0 0 0 0 0
dummy 0 0 0 0 0
numiptent 282 282 10240 10240 0
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09-26-2006, 06:28 AM #23Aspiring Evangelist
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manindarkjp, type:
php -v
If eAccelerator and ZendOpt. are installed you will see the information on the output. I do suggest that you go ahead and get these installed.
You're not hitting any resource limits by looking at that user_beancounter output, though.■ Have a question?
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09-26-2006, 07:09 AM #24Web Hosting Guru
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Originally Posted by Milovan
They installed these for me 15 minutes ago.
PHP 4.4.2 (cli) (built: Jul 16 2006 09:03:14)
Copyright (c) 1997-2006 The PHP Group
Zend Engine v1.3.0, Copyright (c) 1998-2004 Zend Technologies
with eAccelerator v0.9.3, Copyright (c) 2004-2005 eAccelerator, by eAccelerator
with Zend Extension Manager v1.0.9, Copyright (c) 2003-2006, by Zend Technologies
with Zend Optimizer v2.6.2, Copyright (c) 1998-2006, by Zend Technologies
One more question, how can I save my resource? I mean, my my board gets busy, I want to use all my resource for it only.
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09-26-2006, 12:23 PM #25Web Hosting Master
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Originally Posted by manindarkjpFluid Hosting, LLC - Enterprise Cloud Infrastructure: Cloud Shared and Reseller, Cloud VPS, and Cloud Hybrid Server