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  1. #1

    Pharmacy seeking Merchant Account/Payment Processor

    Hi

    I have searched these forums and approached a number of different companies recommended as solutions for high risk merchants (pharmacy in this case). I am based in the Uk but can run the account through an offshore company I own and would prefer an offshore solution for my payments side.

    So far this is how it looks:

    Chronopay.com - Only offering 7% rate and 3rd party processing
    Netbilling.com - Won't do pharmacies.
    Swissnetpayment.ch - 6 week payment delay!!
    Safecharge.com - No response
    Instabill.com - Mixed feedback on this forum so haven't approached them
    Merchantplus.com - Ditto
    paymentconsulting.biz - Only one mention here
    offshoremerchantaccount.cc - Only one mention
    Paytox.com - Negative feedback after favourable early reviews
    worldpay.com - won't do pharmacies
    paypal/2checkout - won't do pharmacies
    guradianfinance.com - No feedback

    Can anyone help me out? After all this time I've resorted to asking on the site

    Any assistance would be greatly appreciated...

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  2. #2
    Join Date
    Mar 2006
    Location
    Europe
    Posts
    490

    Processors

    Chronopay.com - Fairly ok

    Swissnetpayment.ch - to long delay and shows that they are using some other processors solution. Mixed feedback.

    Safecharge.com - Doesnt do Pharmacy

    Instabill.com - Mixed feedback

    Merchantplus.com - Have some merchants with bad feed-back

    paymentconsulting.biz - Broker

    offshoremerchantaccount.cc - Some bad feed backs

    Paytox.com - Negative feedback

    guradianfinance.com - Never even heard of them

    PM me and I will try and help you if interested.

    Good Luck!
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  3. #3
    Hi

    I can't PM because my account is new but can you put down other options?

    I am also looking at veripayment.com, durangomerchantservices.com, metacharge.com, and, lol, well just about anyone and everyone pretty much.

    If I am unsure in any way I will just have to swallow that 7% and push up my prices. I am currently paying less than 2% but the transactions are being run through an unaffiliated domestic retail business. That 5% jump is painful to swallow.
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  4. #4
    BTW I do turnover of 30000usd and growing. For that you would hope to get better than 7% esp as I have had no chargebacks. Oh, and in my list it should have said guardianfinance.com. They sound ok from their site but limited feedback.
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  5. #5
    Join Date
    Sep 2005
    Location
    Albany, NY
    Posts
    3,795
    Try echoinc.com. Not sure if they do pharmacies though. Also, why not just go with say bluepay.com or authorize.net?
    AYKsolutions.com - High Bandwidth Specialists - 100TB/1Gbps/10Gbps Unmetered/CDN/DDOS Protected
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  6. #6
    Join Date
    Apr 2005
    Location
    San Francisco, CA
    Posts
    1,029
    What I can say - you are SPOILED, 7% is too high for you for pharma business (hehe). I know some peoples pay 12% for pharma sites processing and this is OK with them, because nobody want to work with them.


    Quote Originally Posted by RayJackson
    Hi

    I can't PM because my account is new but can you put down other options?

    I am also looking at veripayment.com, durangomerchantservices.com, metacharge.com, and, lol, well just about anyone and everyone pretty much.

    If I am unsure in any way I will just have to swallow that 7% and push up my prices. I am currently paying less than 2% but the transactions are being run through an unaffiliated domestic retail business. That 5% jump is painful to swallow.
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  7. #7
    I know some peoples pay 12% for pharma sites processing and this is OK with them, because nobody want to work with them.
    Running an illegal business costs money.
    "The only difference between a poor person and a rich person is what they do in their spare time."
    "If youth is wasted on the young, then retirement is wasted on the old"
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  8. #8
    Quote Originally Posted by ayksolutions
    Try echoinc.com. Not sure if they do pharmacies though. Also, why not just go with say bluepay.com or authorize.net?
    Hi thanks for responding. I checked out echoinc and bluepay and neither will accept pharmacies. As far as I can tell authorise.net does not provide merchant accouts at all but then lists off a number of resellers who can assist me but I am unfamiliar with any of them other than merchantplus. I have emailed them but I tend to doubt these firms will provide services for an overseas pharmacy (based in EU though).

    Regarding processing fees I know that an associate of mine is happy to go with swissnetpayment.ch and their rates are only 3.95% even for a pharmacy. If they can do it I am sure they can't be the only ones who will go below 7%.

    I received a phone call today from instabill.com but I was asleep so they left a voicemail. It seems that instabill and ecs-world are the same company based on the voicemail the guy left and they have the same number. I called back but this time a woman who sounded australian picked up and took my message asking the guy to call back. He never did but it was late in the working day.

    Interestingly, Instabill were happy to arrange a face to face meeting as I informed them that I did have doubts based on mixed feedback on them. Any more thoughts on them from anyone?

    Any more suggestions would be greatly appreciated.
    Last edited by RayJackson; 09-22-2006 at 05:37 PM.
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  9. #9
    Join Date
    Oct 2005
    Location
    EST+7
    Posts
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    dont touch instabill. they stole 4500$ from me and their API is terrible- plently of double transactions
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  10. #10
    to RayJackson:

    Did swissnetpayment.ch delayed yourt payments for 6 weeks? damn, I'am currently signed up with them, that is the bad news.

    Have you got any money from them?
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  11. #11
    to RayJackson:

    Was there a reason for payment delay?
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  12. #12

    Pharmacy Processing

    To process credit cards in the USA you have to be VIPPS Verified
    or NABP approved.

    If you don't know what VIPPS is you can learn more here www.nabp.net


    <<< Signatures must be setup in your profile >>>
    Last edited by SoftWareRevue; 09-27-2006 at 03:50 PM.
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  13. #13
    Join Date
    May 2003
    Posts
    267
    Quote Originally Posted by eticorporate
    To process credit cards in the USA you have to be VIPPS Verified
    or NABP approved.

    If you don't know what VIPPS is you can learn more here www.nabp.net


    <<< Signatures must be setup in your profile >>>
    My understanding is that nobody would process pharmacy in the US even if given a possibility. If you know reliable offshore processor or bank who can write pharmacy accounts, please post it here.
    Last edited by SoftWareRevue; 09-27-2006 at 03:50 PM.
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  14. #14
    Join Date
    Sep 2006
    Location
    Canada
    Posts
    27
    I am interested in learning more ...

    Why is a pharmacy considered high risk?

    And is that the only reason why US payment gateways "would NOT process pharmacy in the US even if given a possibility" or is there another reason?

    Thanks
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  15. #15
    Join Date
    May 2003
    Posts
    267
    If you want my opinion all this HIPAA/VIPSS bullsh... is a creation of pharmacy mafia industry to protect Phizer, Elli, and other big boys so they can sell their brand drugs at 10 times higher than generics.
    Most if not all generics are manufactured in India and for your information there is a DEATH PENALTY in India for producing fake madications.

    I ordered some pills from such "online pharmacy" for my wife even though she had a prescription. Only because it costs .80 per pill vs 5.50 in Walgreens. You should have seen the way it arrived in the nice box with all paperworks not mentioning that it worked exactly the same way than brand pills should work.

    So to conclude, I really have no idea why pharmacy is called high-risk. It is definitely NOT because of chargebacks since the ratio in most cases are within the allowed by processing industry.

    Probably card industry just plays along with big boys so people will swipe their cards at Walgreens and not with online pharmacies despite huge savings.
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  16. #16
    Quote Originally Posted by CheapScotsman
    I am interested in learning more ...

    Why is a pharmacy considered high risk?

    And is that the only reason why US payment gateways "would NOT process pharmacy in the US even if given a possibility" or is there another reason?

    Thanks
    One of the biggest obstacles in the US is the fact that as of July 2005 MasterCard requires acquirers of online pharmacy sales to register the merchant with them and provide a legal opinion stating that the merchant's business violates no laws as they apply to MasterCard, the acquiring bank, the issuing bank, the merchant, and the cardholder. This legal opinion is typically pretty difficult to obtain because it is so far-reaching. If the acquirer doesn't register the merchant or doesn't have the legal opinion they can be audited, fined, sanctioned, etc. by MasterCard. Most US acquirers don't want to deal with this, so they don't accept online pharmacy merchants. Offshore acquirers will sometimes accept with the legal opinion, or will sometimes issue merchant accounts for Visa-only without it.
    Dave
    PH: 800-761-7475
    PH: 802-876-5087
    www.RiskPayments.com
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  17. #17
    Join Date
    May 2001
    Location
    United States of Walmart
    Posts
    687
    Quote Originally Posted by Leksus
    I ordered some pills from such "online pharmacy" for my wife even though she had a prescription. Only because it costs .80 per pill vs 5.50 in Walgreens. You should have seen the way it arrived in the nice box with all paperworks not mentioning that it worked exactly the same way than brand pills should work.
    Yeah, but who can you sue when you get something diluted or improperly labeled and your wife dies?
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  18. #18
    Join Date
    May 2003
    Posts
    267
    Quote Originally Posted by JKLIVIN
    Yeah, but who can you sue when you get something diluted or improperly labeled and your wife dies?
    You have eyes and you know how to read. You know what generic drug name goes for its brand substitute. You can make simple due diligence on your seller and show received pills to your doctor.

    There are tons of factors that would smell if not right on, but during the purchase process. Price is not the only beneficiary factor to go online. Because there is a limited number of stupid merchants selling controlled substances and doing other illegal stuff, it does not mean that there are none true online pharmacies that will save you a lot of money.

    You want to spend 10x times at Walgreens? Be my guest. But think about old people who need everyday medications and spend 50% of their SSN income check ordering at Walgreens, and this fat industry which covers all this...
    No more comments.
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  19. #19
    Quote Originally Posted by Leksus
    You have eyes and you know how to read. You know what generic drug name goes for its brand substitute. You can make simple due diligence on your seller and show received pills to your doctor.

    There are tons of factors that would smell if not right on, but during the purchase process. Price is not the only beneficiary factor to go online. Because there is a limited number of stupid merchants selling controlled substances and doing other illegal stuff, it does not mean that there are none true online pharmacies that will save you a lot of money.

    You want to spend 10x times at Walgreens? Be my guest. But think about old people who need everyday medications and spend 50% of their SSN income check ordering at Walgreens, and this fat industry which covers all this...
    No more comments.

    The Feds just busted a bunch of online pharacies and tested their drugs and found many were packed with saw dust, flour, corn starch and other crap and your 50mg heart pill was maybe a 5mg pill etc..

    I'll stick with wagreens or walmart myself !


    <<< Signatures must be setup in your profile >>>
    Last edited by SoftWareRevue; 09-27-2006 at 03:39 PM.
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  20. #20
    Join Date
    May 2003
    Posts
    267
    Oh, please, don't spread nonsense here! How "Feds" could bust a "bunch" of pharmacies? WHERE? in INDIA? LOL , you are funny... This is what FTC and the gang want you to know so you do not go online and buy generics.

    Most if not all generics are shipped from India directly from manufacturer to customer. AFAIK there are very limited number of online pharmacy drop shippers selling not generics but brands in the US. But I never dealt with them and have very limited info in this subject. All I know that it's impossible and illegal to move a commercial shipment of medications through US customs.
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  21. #21
    Join Date
    May 2001
    Location
    Dayton, Ohio
    Posts
    4,962
    Quote Originally Posted by Leksus
    Oh, please, don't spread nonsense here! How "Feds" could bust a "bunch" of pharmacies? WHERE? in INDIA? LOL , you are funny... This is what FTC and the gang want you to know so you do not go online and buy generics.

    Most if not all generics are shipped from India directly from manufacturer to customer. AFAIK there are very limited number of online pharmacy drop shippers selling not generics but brands in the US. But I never dealt with them and have very limited info in this subject. All I know that it's impossible and illegal to move a commercial shipment of medications through US customs.

    I'm pretty sure the argument is not generic vs name brand. Generics are made to very strict guidelines just the same as brand name medication is. The issue here is knock off imitation drugs. Many of the places that sell Viagra, Cialias, etc are placebos or worse.

    When you are taking medicines, you should trust the people who you buy them from, part of that trust is certification that they are licensed to dispense those drugs in a knowledgeable and safe manor.

    Someone sitting in their garage putting pills into a bottle and slapping a label on them saying '40mg Valium' doesn't get my confidence
    -Mat Sumpter
    Director, Product Engagement
    Penton Media
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  22. #22
    Join Date
    May 2003
    Posts
    267
    I totally agree with Prohacker. However nobody prevents you from doing due diligence on online pharmacy, ask for referrals, samples, etc. I am sure pharmacies who are in business long time can provide you with a bunch of references and supporting documents.

    If someone can just go ahead, buy whatever stuff, swallow it, get bad, and then look for whom to blame... What can I say... I can only feel sorry for him.
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  23. #23
    Join Date
    Feb 2003
    Location
    Europe
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    Quote Originally Posted by okorek
    to RayJackson:

    Did swissnetpayment.ch delayed yourt payments for 6 weeks? damn, I'am currently signed up with them, that is the bad news.

    Have you got any money from them?
    I've been 6 months with them. They always paid on time, but with 2 week billing cycle and 4 week delay (so it comes to 6 weeks total delay). They had some problems with VISA and MC last week and since yesterday again. They told me they're upgrading their system and will have new solution from next week, including own descriptors. Until then no VISA and MC processing
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  24. #24
    Feds Bust 4,600 RX, Drug, Online Pharmacy Web Sites


    http://www.searchenginejournal.com/?p=2244
    Fast Charge Payment Gateway™
    www.fastcharge.com
    509-924-6730 Ext 200
    800-459-0625 Ext 200
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  25. #25

    suggest me something

    can someone also suggest me a good pharmacy merchant account??

    i was using veripayment they were very good, but unfortunately they kicked us off as we could do there monthly minimum of 20000$
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  26. #26
    Join Date
    Feb 2003
    Location
    Europe
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    Quote Originally Posted by karim100
    can someone also suggest me a good pharmacy merchant account??

    i was using veripayment they were very good, but unfortunately they kicked us off as we could do there monthly minimum of 20000$
    I was looking at veripayment.com but their fees weren't the best. 6.7% fee, $40 a month gateway fee, 0.4% wire trasnfer fee, but again if they're solid like people say i guess it's not so bad?
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  27. #27
    yes they are very reliable for sure !!
    i guess there rates are also not bad comparing to others
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  28. #28
    also i saw you are using swissnetpayment.ch
    are they good?? is there system working now
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  29. #29
    Join Date
    Feb 2003
    Location
    Europe
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    Quote Originally Posted by karim100
    also i saw you are using swissnetpayment.ch
    are they good?? is there system working now
    Swissnet processing for VISA and MC is down for 10 days. Regular payout that was suposed to be done on Monday is delayed, they said they'll soon announce when it's going to be paid out. For now they don't answer emails (not that they did it before either).
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  30. #30
    well i guess then they arent much reliable either !!

    Anyone heard about Bardo payment service?
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  31. #31
    Join Date
    Feb 2003
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    Quote Originally Posted by karim100
    well i guess then they arent much reliable either !!

    Anyone heard about Bardo payment service?

    What's url?
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  32. #32
    Join Date
    Aug 2004
    Location
    Vancouver, BC. Canada
    Posts
    23

    Good site might be GSpay

    Hey all. In this day and age you need more than one merchant processor and I am always in search of a good one that seems appropiate. I currently have one that is going well and that GSPay.com. I am not a pharmancy but they do take pharmancy people and they do pay out. You can read my other post on them or just try them out. I am looking for a lower end processor as well for my wholesaling so I will let you know if I find another great company in the coming month here. They are even free to sign up with so you can't go wrong on free.
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  33. #33
    hi
    yes i spoke to gspay, they seem a good company, but unfortunately they do not allow us
    to sell all kinds of medicines, they have restrictions on some which kills the whole purpose
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  34. #34
    to Rollguy:

    "They are even free to sign up with so you can't go wrong on free."

    Yes yes, keep going. These "free" services usually get ALL your money, of course they are free to join )
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  35. #35
    Join Date
    Dec 2000
    Location
    Toronto, Canada
    Posts
    290
    Quote Originally Posted by RayJackson
    BTW I do turnover of 30000usd and growing
    Is that per month or per year?
    Some of the banks I work with have certain volume requirements.
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  36. #36
    hi
    which banks you work with, recommend a good one with requirments

    anyone on bardo.com and 2charge.com?
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  37. #37
    Join Date
    Dec 2000
    Location
    Toronto, Canada
    Posts
    290
    Quote Originally Posted by karim100
    hi
    which banks you work with, recommend a good one with requirments
    There is one in Panama that accepts pharma at around 5.5%

    Do you have licenses?
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  38. #38
    Join Date
    May 2004
    Location
    na
    Posts
    42

    swissnetpayment.ch (swissnet.cc) SCAM

    [QUOTE=RayJackson]

    Regarding processing fees I know that an associate of mine is happy to go with swissnetpayment.ch and their rates are only 3.95% even for a pharmacy. If they can do it I am sure they can't be the only ones who will go below 7%.

    QUOTE]

    Regarding swissnetpayment.ch (swissnet.cc):

    I wait to open account (and go live) at swissnet.cc some 2 Months; finally, When I open account, first wire delay 45 days; When I has receive second wire, that will be $15 less on statement (I count refund founds), then I has receive next wire some $120 les of what is shown on swissnet.cc online statement. When I do send and complain email, THERE IS NO ANY RESPONSE until now. Last scheduler wire I DO NOT RECEIVE, mean delay 20 days; Now I has some several THOUSAND $US at swissnet.cc and I do send several complain email, and agene; I DO NOT RECEIVE ANY response.
    swissnet.cc Do not response on online help, phone call...any?

    I mean that swissnet.cc has to steal my $2000 money.
    If I do not recive next scheduler wire, I do use law against swissnetpaymnet.ch (swissnet.cc )
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  39. #39
    Join Date
    Dec 2000
    Location
    Toronto, Canada
    Posts
    290
    Quote Originally Posted by veljad
    I wait to open account (and go live) at swissnet.cc some 2 Months; finally, When I open account, first wire delay 45 days.

    This should have been your first, and second sign to run away.
    I hope you stopped using them by now.
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  40. #40
    Join Date
    May 2004
    Location
    na
    Posts
    42
    Finaly, after 10 days I has receive an emsil note..."Dear merchant,

    The Visa, Mastercard processing migration is pending. The activation should be effective in the next weeks.

    The payout scheduled on 2006-10-15 will be carried out in the current week for all merchant accounts.

    We will keep you regularly informed about the payout and migration evolution.

    Sincerely,

    SWISSNET SUPPORT CENTER
    [email protected] "

    Sims that all work do one men...?
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