Just WOW!! We have been using 1planhost for sometime, and I have to say it has been absolutely the worst experience. They are unresponsive, (they dont answer phones, trouble tickets or email). I have a couple of sites hosted there, and they have been down so many times, with "migrations" and "maintenance". Truely terrible!!!
We also made the mistake of registering a domain through them and now they wont let us have it back. It is costing me alot of business, downtime for employees and just general aggravation.
In my experience too, it is better not to register domain names through hosting providers.
I can't agree more. It is recommended to buy domain names from a company that specialises in selling domain names and buy hosting from a company that specialises in hosting.
If you really, really need to buy your domain from your hosting company (which, again, try not to)... make sure that the name specified under the "Registrant" & "Administrative Contact" fields are your name (and NOT the name of your hosting company). If your hosting company put their name in those fields, it's time to sound the alarm - get them to change to your name quick. This is very important to ensure that you are in control of your domain and not your hosting company.
If your hosting company did that, then beware of that company...cos they had done something that they should not have done - fishy fishy ...
Better yet, if you are familiar with domain registration and management, insist that "Technical Contact" and "Billing Contact" be your name too.
Unless, if you register your domain name with Private Domain Name Registration, then the above does not apply. Private Domain Name Registration is another story altogether...
I came here to also complain and find out more about 1planhost and their associated companies. I can't believe what's going on with them! I just moved my last domain from them to a new host. I always buy domain names separately.