The charity that I work for has webhosting through BT.
2 days ago our website went down and a search engine appeared in its place (one of those tacky ones you get if you type a popular domain wrong). Our email etc still works but no website. the url is ccfv.co.uk
Some people can access our real site from there ISP's including BT ISP's but other offices etc can't even our head office with a BT ISP can't access it?
BT are not willing to look into it because when they try to access it they see our real site as it should be and are saying nothing is wrong !
I have also checked the expiry of the domain and done a whois lookup and all seems ok. the domain is registered for a while yet.
Also One more thing I would like you to check out, if your domain is pointing towards the correct nameservers or not as I am not sure what sort of nameservers BT use as currently your domain account shows the follwowing