Results 1 to 3 of 3
-
09-21-2006, 05:56 AM #1Newbie
- Join Date
- Jun 2006
- Posts
- 9
mailEnable sending mail straight to BadMail
Hi, this has been going on for a few months now, most of the time the server is fine but then it has a patch of about a week a month where it sends all (ALL) email straight to the BadMail folder.
I've tried the server tech support but they say to reinstall/upgrade the mailEnable software, which I've done, and try restarting all the mailEnable services in Virtuozzo, done... no joy with any of it I'm afraid.
I have MAPS spam protection enabled through Plesk, using 3 standard spam lists (sbl.spamhaus.org ; vox.schpider.com ; dnsbl.njabl.org), the max letter size is set to 10000KB, and the max threads for Spam Filter is set to 3
Has anyone resolved a similar problem/knows what to do?
Below are the diagnostic reports from mailEnable, where things don't look right, any ideas?
-
09-21-2006, 06:54 AM #2Aspiring Evangelist
- Join Date
- May 2006
- Location
- Florida, USA
- Posts
- 364
Seems like you are having some kind of DNS problem. Try entering a known good outside DNS server in MailEnable and see if the "failed" in image #2 goes away. Also a possibility, that domain that is entered in MailEnable is not a registered domain (image 2 again).
Host, YES! ™
Reselling? Partner for profit instead!
-
09-21-2006, 08:32 AM #3Web Hosting Master
- Join Date
- Mar 2006
- Posts
- 648
Well, There seems to be no mail A , MX , NS record for the domain blackanvas.co.uk. We believe you haven't update the nameserver with the registrar end. That is the reason why you are having this issue.
Live Your DreamZ
~Besty