maybe it was the weight of emails i was sending, dunno? It's getting a bit ridiculous now, I really could do without this running into tommorow, at present all my sites are down, no one has email and no one can get into cpanel. I'm hoping the lack of contact is because they are so busy trying to get things up and running - certainly hope so!
Just keep trying to get in touch with them, I'm sure they're trying to work on the issue, try not to submit multiple tickets on same issue and hopefully they'll reply to it asap, definitely keep in touch with their owner of you can with any updates and cross your fingers for it to be back up soon.
same here, im on the reseller, and things are looking very worrying. Ive been with Circlehosting for about 4months now, and have to say in that time the service has been flawless. Just a shame about today, I really do hope this is rectified by tommorow tho!!!.
I just tried calling them, but Just getting a pre-recorded message!
Im just gonna wait until tomorrow and see if they get in sorted. if not im gonna go elsewhere.
What really gets me is, the guy that runs circlehosting is a member of these forums!
surely he could post an update on here
the prerecorded message has been changed, they are now saying they have replaced the server hdd and re loaded the os, and they are currently trying to get the backup data from the bad drive!
they also say that this should take around 6 hours.
Doesn't sound to good to me!
Last edited by nervous1uk; 09-19-2006 at 06:01 AM.
Didnt realise the guy that runs cirlehosting is on here, anyway, I get the same message. I do hope for ours and their benefit it will be back runing this afternoon. Im not too worried about the websites that are non databased as they`ll be easy to upload again, but its the database run websites which im worried about. It doesnt matter how many times I back them up, still a nightmare to get runing again.
Sadly this could not have come at a worse time for me, the pc I use to store my backups on, has a broken hdd.
So if they dont manage to restore it all im stuffed!
I was running a creloaded (oscommerce) store with over 3000 products, took me months to get it all up.
not to mention all the trade im losing while it's out of action.
A lesson learnt I guess, Will be keeping my backups in more than one location from now on!
i've heard from ben, sorry so long to post, at 10 am they were stting up the server and restoring data from bad drive. If that was not possible they were going to use backups from the 17th. the whole process was to take 6 hours. (4pm)
at 1.30 heard that a problem had occured with the instalation of the operating system by the datacentre, who they were working with to rectify the problem and apologised for any additional delay, the length of which he could not at present determine, but said he would let me know as soon as he had a better idea of the issue.