Results 1 to 10 of 10
  1. #1
    Join Date
    Dec 2003
    Posts
    85

    MKOH server down

    The MKOH elle server is down for 8 hours at this time. Any one have information. I have emailed but not able to find a phone number. The main mkoh.com site is running.

    Any information would help.

  2. #2
    Join Date
    Mar 2003
    Location
    New York City
    Posts
    7,391
    Hi,

    It seems like their only support option is via email or livechat which is offline. I would say wait until monday morning as their site says "24 HOURS RESPONSE TIME". Hopefully you will be back up and running by then. Do try to keep contacting them, you can try their number listed on their domain as well: +1.15302368899 (FAX) +1.15302368899

    Cheers.

  3. #3
    Join Date
    Dec 2003
    Posts
    85
    WOW! now 18 hours and no response. Not even here. I wonder if they move all the other accounts from that server before they took it offline. Am I alone?

  4. #4
    Join Date
    Dec 2003
    Posts
    85
    I just sent a PM to mkoh-pheliex. He is online at the moment. Maybe I can get status on My Kind of Host from pheliex. The support email is not returning any result.

  5. #5
    I am down also, can't believe they are not responding to e-mails, well time to look for a new host.

  6. #6
    They are back online, all of my accounts are deleted , but they are back up.

  7. #7
    From mkoh-pheliex:

    "There is a hardware issue. Something is wrong with the hard drive on the server.
    We have just finished doind a re-install on a new hard drive & are trying our best to recover the data on the old drive.
    We are working with the datacenter techs to have this issue resolved ASAP"

  8. #8

    Unhappy

    --------------------
    Unfortunately, we were unable to recover any data from the old hard drive.
    Your main account should be up now. But, you password has been reset, to get your new password, please email [email protected] with your account's main domain name & username.

    We do not have any backups, because all backups were in the same drive.
    --------------------

    I have also a reseller acount with them.

    No comment...

  9. #9
    Join Date
    Mar 2003
    Location
    WebHostingTalk
    Posts
    16,960
    Moved To Providers and Network Outages and Updates.

  10. #10
    That's pretty bad... but these things happen unfortunately.

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