I auctioned a name at 6th of this month.
The orig. owner had it with registerfly, so I opened a registerfly account and the orig. owner pushed the domain into my account.
The domain expiration was several days later.
First I renewed the domain (payed), changed the whois information, locked the domain put the domain on renew (put addtl. money for that into the registerfly account).
Next day I got a message that domain renewal failed, cause domain was locked and my account got credited.
After being with the online support daily I got the domain after a couple days renewed (via a ticket which the online support help renewed assigned to a support person).
Finally the domain changed the expiration date.
Now the domain is unlocked and it is in transfer mode for 7 days.
According to support I can't lock the domain as long it is in transfer mode.
Now I daily check the domain and just found out that the domain whois information changed to the registerfly whois info.
I just changed that back to my whois information.
Looking now up the whois via whois.domaintools.com it doesn't show my information .. but it saysWhois Server:whois.registerfly.com .. but maybe that needs some times to show?
I understand that registerfly is now an ICANN registrar, and it must have something to do with it, but the whole proccess scares me.
I'm checking that domain status at least twice a day ...
I see that people posting registerfly issues here they got all successful resolved.
Maybe I'm to overly concerned, but if I would have these issues with the 100 + domains I'm having with several other registrars I would be so busy that I couldn't do any work anymore.
since it was a transfer/renewal (from rf the reseller, probably enom, to rf the registrar) it cannot be transfered for 45 days (more like 60 but that's another story).
check several whois sources, what you get using the rf w/i is some intermediate database of theirs, that may not match what is "really" in the national database.
check your rf account regularly, make sure your domains still show up and have the correct dates. ie: keep your own set of records, be able to prove what you own. if you stay there, watch your renewals, start 30 days before due, just in case there is a problem ;-) the night before expiration is NOT the time to renew.
a good plan, no matter who you use. things change, s+uf happens.
btw, after you edit whois data, check rf whois to be sure it saved properly (a few minutes), then check another whois (like dnsstuff.com), it should show up there in 1 to 4 hours. longer on weekends because of a lot of changes or backups running.