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  1. #1
    Join Date
    May 2002
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    978

    Spam from Comodo SSL

    Has anyone received this? It sounds all nice to start off ("trying to find a sutiable contact") but then just slides downhill with some long distance phone number. Came to the mailbox of my sales guys today:

    We have been trying to obtain a suitable contact within your organisation, apologies if you have already seen our previous mails to your company. Can you supply industry standard 128 bit SSL certificates for 49 US Dollars? InstantSSL certificates from COMODO are browser compatible with 95 percent of internet users and due to the fast take up of the service, COMODO has now become the largest Certification Authority (CA)in Europe. We want to enable greater security on the Internet and we need to work with companies like yourselves, so you can provide the world's most cost effective SSL Certificates to your customers. More information, can be seen at; http://www.InstantSSL.com For SSL as low as 49 US Dollars, can you afford to NOT consider offering InstantSSL?! Why so cheap? Because, COMODO has issued 15 million identity certificates under its Identity Assurance infrastructure and hence has already verified over 5 Million companies, it is now offering industry standard SSL certificates for only $49 with lower price options for multiple years! You have to ask, why are people paying so much for commodity SSL? Why offer Comodo? COMODO is not just an SSL solutions provider. We have a range of additional security products that we plan to offer through are growing network of Resellers and Web Host Resellers that will greatly enhance your earning potential. For example, we are soon to release the TrustLogo product family - the latest technology to utilise Comodo's extensive Identity Assurance infrastructure. Through a dynamically supported logo placed on websites, TrustLogo provides confidence and peace of mind to website visitors. We would be very pleased to hear back from your company. For further information, please contact me directly. Regards, Paul Paul Tourret Director Comodo Ltd Direct Tel: +44 (0) 1622 844568 Office Tel: +44 (0) 1274 730044 Direct Fax: +44 (0) 1622 842107 Mobile: +44 (0) 7789 692802 E-mail: [email protected] Web: www.comodo.net www.trusttoolbar.com www.instantssl.com www.undeniablemail.com "providing next generation E-commerce security solutions" ...<SNIP>it goes on for hours</SNIP>...
    The other fun part is that message came exactly as you see it: one big, unending blob of text.

    -Matt

  2. #2
    Yup yup yup. I received this same email about a week ago.

    DAMN SPAM!!!!


  3. #3
    Join Date
    Aug 2000
    Location
    Tacoma, Washington
    Posts
    9,576
    got it too Wouldn't feed into spamcop either.. something about a lack of html or some such. Well they're one less choice I have to make when I go looking for SSL certs

    Greg Moore
    Former Webhost... now, just a guy.

  4. #4
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    These off-brand SSL certs are kind of scary. With SSL your first line of trust is the issuing company, they are vouching for the business whose site you are contemplating making a purchase from.

    I trust Verisign and Thawte, and I know they go through an extensive verification process involving Dun and Bradstreet to be sure the companies requesting a cert are legit.

    I trust the certs they issue, but I'm not about to trust a spammer I've never heard of to vouch for a company who wants my credit card information.
    http://forums.webhostdir.com/
    All your hosts are belong to us

  5. #5
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    Got the same thing..*twice* today!

  6. #6
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    I recieved the emails and I phoned them up - here in the UK. They immediately complied with my request to be removed from their email list.

    Paul Tourret is a real person. But unfortunately they do not know the etiquet of polite email marketing to opt in recipients.

    However - I dont feel that it is justified to bash their product because of this dodgey way of marketing they have. I have used their cert and it seems to be a good product at a reasonable price.

    It would be good if they would not spam though. For them as well as the recipients.


  7. #7
    I have gotten 5 of these over the last 3 weeks. Very annoying. I just sent them a nasty-gram.
    Marty Hoskins
    http://tlcwe.com

  8. #8
    Join Date
    May 2001
    Location
    HK
    Posts
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    ME too I've just got home from school and got the same message!!! How did he get my email?

  9. #9
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    Location
    Edmonton, Canada
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    978

  10. #10
    I don't mind this sort of mail.
    We are a web hosting company and its a related product.
    Much the same as someone phoning us up IMO.
    Its relevant so it is not spam in the original sense of that word.

    Gordon
    Formerly: Managing Director, Hostroute.com Ltd & Marketing Director, Ultraspeed UK Ltd
    View my Professional Profile: www.gordonhudson.com

  11. #11
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    I think the product is extremely good value.

    I was initially annoyed with the spam, but I can always spot a good business oportunity.

    I have already had good response from some of my customers at this pricing.


  12. #12
    yeah we got 3 of those

    COMODO is not just an SSL solutions provider
    No, they are spammers too

  13. #13
    Received a copy as well.
    Hostit365.com - Reliable Web Hosting with magical support
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  14. #14
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    Originally posted by GordonH
    I don't mind this sort of mail.
    We are a web hosting company and its a related product.
    Much the same as someone phoning us up IMO.
    Its relevant so it is not spam in the original sense of that word.


    Gordon
    I received the same message a couple while ago. It is still a spam:

    - the messages sent are all exactly the same, the sender didn't attempt to personalize the messages at all
    - I didn't have any business relationship with them before
    - Email is different than phone. With email YOU are paying for every email received, with phone the caller is paying (except on a toll free number)

    When they said 'We have been trying to obtain a suitable contact within your organization', I thought they are really trying to send a personalized message, but it seems everybody here received the same exact copy of the message.

  15. #15
    Maybe I wouldn't consider it spam if I had only gotten it once, but 5 times! Come on. That is spam.
    Marty Hoskins
    http://tlcwe.com

  16. #16
    Join Date
    Sep 2001
    Location
    Madras
    Posts
    738
    Got it too...
    Offering Managed Servers - for an exclusive clientèle who value uptime, caring support and superior technology.

  17. #17
    I wrote them and told them not to spam me no more, see what they wrote back. I directed them to this thread!


    ----- Original Message -----
    From: "Paul Tourret" <[email protected]>
    To: "'L. James Prevo'"
    Cc: "COMODO Steve Waite (SteveWaite)" <[email protected]>; "COMODO Sally Whitehead" <[email protected]>
    Sent: Wednesday, June 19, 2002 3:03 PM
    Subject: RE: FREE trial 128bit SSL certificate. Important Product Announcement from Comodo


    Sorry for any inconvenience caused .. but it wasn't spam

    Regards,

    Paul

    Paul Tourret
    Managing Director
    Comodo Ltd
    Direct Tel: +44 (0) 1622 833404
    Office Tel: +44 (0) 1622 832700
    Fax: +44 (0) 1622 833100
    Mobile: +44 (0) 7789 692802
    E-mail: [email protected]
    Web: www.comodo.net, www.trusttoolbar.com, www.instantssl.com,
    www.undeniablemail.com, www.trustlogo.com

    "providing next generation E-commerce security solutions"

    -Ask for a FREE trial of our INSTANTSSL 128bit industry standard SSL
    certificates
    -Do you need multiple SSL certificates, ask about our Enterprise PKI
    account
    -Become a Reseller and get a FREE Partner identity seal for your web
    site
    -Check out our TrustLogo identity seals, coming soon
    L. James Prevo - President/Owner
    Prevo Network, LLC - http://www.prevo.net
    Est. 1999 - Month to Month Billing!!

  18. #18
    Join Date
    Mar 2001
    Location
    Belfast
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    315
    lol...wonder what it was then?

    If you didnt request the company to contact you....its feckin spam...when will these muppets understand!!!!

    Cheers,
    Jonny b
    http://www.vibus.net
    UK Reseller, Dedicated & Collocation Accounts

  19. #19
    Join Date
    Aug 2000
    Location
    Tacoma, Washington
    Posts
    9,576
    directed them to this thread as well. I doubt it'll do much to stop this guy though if his response to your e-mail is any indication. Not a very class act. Good for Thawte and the other's who promote the right way I suppose.

    Greg Moore
    Former Webhost... now, just a guy.

  20. #20
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    Jan 2002
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    UK
    Posts
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    i get them from him every other day

  21. #21
    Join Date
    May 2001
    Posts
    1,513
    Originally posted by akashik
    Good for Thawte and the other's who promote the right way I suppose.

    Greg Moore


    I'd call it SPAM. However, Verisign who also owns Thawte, does the same thing with junk mail in my mailbox all the time. I see no difference; but I don't agree with what they do.

  22. #22
    Join Date
    May 2002
    Posts
    82

    Sorry to see this hapenning again

    Do something people. I feel so week, but I am sure some people out there know the way how to kick these fvckers ass.

    Please do not hesitate to go against them by any means. They diserve it. I get 100 spamming e-mails/day. I am already lost.


    Alex

  23. #23
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    Originally posted by akashik
    directed them to this thread as well. I doubt it'll do much to stop this guy though if his response to your e-mail is any indication. Not a very class act. Good for Thawte and the other's who promote the right way I suppose.

    Greg Moore
    Thawte are owned by Verisign. Who have just had a court injunction against them for bad promotional tactics!

    Bad example but we get your point.

  24. #24
    Join Date
    Dec 2001
    Location
    Above The Clouds
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    6,999
    Come on guys. Just because it's uninvited doesn't mean it's spam. If an old business associate emailed you with a business proposal, would you call it spam because it's uninvited? I call 10 emails a day from some porn site or loan sharking company, spam. I have received this email 3-4 times over the last 3 weeks too. It's just a business related proposition.

    Yea, ok, they didn't have to repeat the mailing over and over and should have had an opt out link. I hate spam. We've had horrendous problems with spammers that got some IPs banned and killed mail servers.

    I'm actually going to check this InstantSSL deal out thoroughly and may offer the service to our clients. Thawte aren't all powerful as someone suggested. Yes, they are thorough but I don't see the need to get a grilling from South Africa everytime I order 5 certs with different names. The whole thing is totally pointless as we just registered a business name for $50 that very day and ordered the certs in that organisation name.

    Anyone can get one from Thawte, believe me. There vetting process is a waste of their international phone bill.
    Laurence Flynn @ atOmicVPS LTD
    Linux & Windows Cloud Hosting Solutions Powered by OnApp
    Fully Managed [Shared][Reseller][Cloud VPS] [Dedicated]
    Featuring the atOmicSTACK ● Speed ● Performance ● Reliability

  25. #25
    Originally posted by NexDog
    Come on guys. Just because it's uninvited doesn't mean it's spam. If an old business associate emailed you with a business proposal, would you call it spam because it's uninvited? I call 10 emails a day from some porn site or loan sharking company, spam. I have received this email 3-4 times over the last 3 weeks too. It's just a business related proposition.

    Yea, ok, they didn't have to repeat the mailing over and over and should have had an opt out link. I hate spam. We've had horrendous problems with spammers that got some IPs banned and killed mail servers.
    I would understand one email yes, but one every other day? They are no "old business associate" of mine, I never signed up on thier email list and you are right, there is no opt-out option.

    Though sometimes I don't trust them either. Some of these ads I get I go and opt out and I start getting more from somewhere else. hmmm wonder why?

    One I can understand, but when I keep getting them over and over and over I am sorry that is spamming.
    L. James Prevo - President/Owner
    Prevo Network, LLC - http://www.prevo.net
    Est. 1999 - Month to Month Billing!!

  26. #26
    For all those people complaining about us supposedly spamming .... which we are not!

    I'm very sorry you feel this way.

    We have meant no harm, nor have we looked to upset anyone ...

    On the whole, the response to our attempts at contacting you guys, has been excellent, proving that this is not spam, but relevant material for your business.

    Clearly, we have a relevant product to discuss and promote to Web Hosts ...

    1) We have identified you guys as webhosts
    2) We have identified webhosts as users and resellers of SSL
    3) We have analysed the market and found that you are being screwed
    4) We have created the world's most cost effective SSL offering
    5) We got in touch with you using email, simply because the majority of web host companies refuse to give out a number or refuse to accept calls or always ask us to send them an e-mail with more info
    6) You will save hundreds if not thousands of dollars using Comodo SSL and potentially stand to make excellent profits selling our products
    7)We will continue to add new products like www.trustlogo.com, www.undeniablemail.com and even e-commerce secure keyboards, which can generate significant additional profits to our resellers

    All this and yet you complain for us to make contact with you?!!

    My definition of spam taken from http://www.webopedia.com/TERM/s/spam.html is; "Electronic junk mail or junk newsgroup postings. Some people define spam even more generally as any unsolicited e-mail. However, if a long-lost brother finds your e-mail address and sends you a message, this could hardly be called spam, even though it's unsolicited. Real spam is generally e-mail advertising for some product sent to a mailing list or newsgroup. "

    We have not posted ads on your forums, all we have done is sent you an e-mail, with relevant material to your line of business, which we obtained from sources where you guys have made your email addresses available to attract customers (directories for webhosts etc) and one would expect, to invite possible Partnership discussions.

    Why do this if you don't want companies like us to contact you?

    If I had invited you to buy our fridge/car/chocolate .... or if I had posted an obvious "come and buy from me" ad on your forums ... sure, crucify me

    but your reaction to a credible company such as Comodo, writing an e-mail directly to your company requesting to discuss relevant matters does not make any sense to me whatsoever

    Anyone who has said "no thankyou, we are not interested" has been removed from our target list. If this has not happened, contact me directly and I will personally make sure this is done.

    If we do not get a response, then clearly we have no real knowledge that our e-mail has even been reviewed, so naturally, we will want to try again until we learn otherwise. The frequency of our attempts by the way, would never have realised multiple mails, unless of course one person runs multiple web host companies! Even then there is no way we sent out repeatedly ..

    I am gald that you have raised this subject and I apologise for the long response, but, we are honest men trying to make an honest living, selling product that can make the world a safer, better place and improve/enhance the internet business. Our efforts should be recognized accordingly and we should not be judged so harshly for simply trying to make contact!

    I am sorry (well not really) if we are negatively affecting the business of those that sell for other SSL suppliers and can understand them shouting the loudest (no names mentioned) on these forums and on this thread. We are the worlds most cost effective SSL provider selling commodity industry standard product at realistic commodity prices... I know how much this must hurt losing all that business on over priced certs.

    I will personally ensure anyone who does not want us to contact them in the future will be removed from our target list. All they have to do is write to me [email protected]

    If any of you do change your mind, as so many of your direct competitors have done so ... I would be more than happy to discuss business with your company.

    Thankyou again for taking the trouble to discuss us on this forum, negatively or positively.

    We have learnt from your discussions and for example will be definately setting up a toll free number in the US for you guys to call us free in the UK

    Regards,

    Paul




    Paul Tourret
    Managing Director
    Comodo Ltd
    Direct Tel: +44 (0) 1622 833404
    Office Tel: +44 (0) 1622 832700
    Fax: +44 (0) 1622 833100
    Mobile: +44 (0) 7789 692802
    E-mail: [email protected]
    Web: www.comodo.net, www.trusttoolbar.com, www.instantssl.com, www.undeniablemail.com, www.trustlogo.com

    "providing next generation E-commerce security solutions"

    -Ask for a FREE trial of our INSTANTSSL 128bit industry standard SSL certificates
    -Do you need multiple SSL certificates, ask about our Enterprise PKI account
    -Become a Reseller and get a FREE Partner identity seal for your web site
    -Check out our TrustLogo identity seals, coming soon

  27. #27
    Paul
    I have to agree with you.
    The original definition of spam was non relevant messages (hence the term was taken from the monty python sketch)
    However, its no wbecome more general.
    We were spamcopped for sending a customer a renewal notice and he defended it by saying he had not given active permission to be mailed with renewal reminders.

    Basically the definition of spam is in the eye of the beholder these days.

    I feel that if you are in the hosting business and someone sends you their price list of servers or whatever then thats OK.
    I certainly don't treat it as spam but the guy who keeps sending me helicopter rotor blade price lists from China is definitely spam.

    Gordon
    Formerly: Managing Director, Hostroute.com Ltd & Marketing Director, Ultraspeed UK Ltd
    View my Professional Profile: www.gordonhudson.com

  28. #28
    It is not the fact that you emailed us, it is the fact that you keep emailing us, over, and over, and over, and over.

    That in itself is spamming. Just sending one email is not a big deal, but several?

    If we were interested the first time we would have contacted you. I get these emails all the time, do they bother me, no, why? Because they email me one time and that is the end of it, they don't keep doing it.

    The repeat emails is what we are complaining about. Take a hint, we are not interested.

    You should really have a list mode where people getting these emails can OPT OUT!
    Last edited by ljprevo; 06-20-2002 at 12:20 PM.
    L. James Prevo - President/Owner
    Prevo Network, LLC - http://www.prevo.net
    Est. 1999 - Month to Month Billing!!

  29. #29
    Join Date
    Aug 2001
    Posts
    1,210
    Originally posted by mlovick
    However - I dont feel that it is justified to bash their product because of this dodgey way of marketing they have.
    Sure it is - why would you think a company who practices spamming is any more ethical in any other aspect of it's business dealings?

    -Bob

  30. #30
    Join Date
    May 2002
    Location
    Virginia
    Posts
    551
    YUP I got that msg too last week

  31. #31
    Join Date
    Aug 2001
    Posts
    1,210
    Originally posted by Paul Tourret
    For all those people complaining about us supposedly spamming .... which we are not!


    Yes you are.

    I'm very sorry you feel this way


    Translation - "I'm very sorry I've been outed".

    My definition of spam taken from http://www.webopedia.com/TERM/s/spam.html"Electronic junk mail or junk newsgroup postings"


    And what, exactly, makes you think your ads aren't considered to be junk mail by those who are receiving it?

    The generally accepted definition of spam is "unsolicited commercial email", or UCE. Your email was unsolicited, and it was commercial. And although spam isn't about content, yours carries a particular sleazeball trademark in the line "We have been trying to obtain a suitable contact within your organisation, apologies if you have already seen our previous mails to your company." Please.....

    In a nutshell, your definition of spam - one that's oh-so-typical of spammers - can be more accurately described as "that which we don't do".

    Anyone who has said "no thankyou, we are not interested" has been removed from our target list.


    That's called "opt-out", and is completely unacceptable.

    we are honest men trying to make an honest living


    Honest men don't spam, nor do they make lame excuses and try to rationalize their behavior when it's been clearly pointed out to them that what they are doing is both unethical and just plain wrong. You know exactly what you're doing.

    To those who have been spammed by this guy, please post a full copy of the spam, including headers (you can xxx out your address) to the newsgroup news.admin.net-abuse.sightings

    -Bob

  32. #32
    Join Date
    Jun 2001
    Location
    Kalamazoo
    Posts
    33,190
    Well, I got the message (just one) but it sure didn't bother me.
    Seeings how it was aimed at web hosts to enhance our services.
    I receive hundreds of emails a day. Much of it I consider spam. This I did not.

    Of course, if I didn't reply and he sent me another, I'd probably react like many of you.
    There is no best host. There is only the host that's best for you.

  33. #33
    Join Date
    Jan 2001
    Location
    Vienna, Austria
    Posts
    2,530
    Paul Tourret, read the rules about signatures on the forum, or no wait, write a 1000 word long essay that will show us that we are wrong and this is not a signature :

    Paul Tourret
    Managing Director
    Comodo Ltd
    Direct Tel: +44 (0) 1622 833404
    Office Tel: +44 (0) 1622 832700
    Fax: +44 (0) 1622 833100
    Mobile: +44 (0) 7789 692802
    E-mail: [email protected]
    Web: www.comodo.net, www.trusttoolbar.com, www.instantssl.com, www.undeniablemail.com, www.trustlogo.com

    "providing next generation E-commerce security solutions"

    -Ask for a FREE trial of our INSTANTSSL 128bit industry standard SSL certificates
    -Do you need multiple SSL certificates, ask about our Enterprise PKI account
    -Become a Reseller and get a FREE Partner identity seal for your web site
    -Check out our TrustLogo identity seals, coming soon

  34. #34
    Join Date
    Jun 2000
    Location
    Southern California
    Posts
    12,121
    Well, the result of someone pointing him to this thread is that Paul came here and spammed the forums. Yes, his signature is ridiculous (he hasn't go t a clue there), but he decided to post topics about his services and promote these certs in threads asking about certs in general.

    Yes, they send out targeted emails but they are more interested in getting the word out about their services than anything else.

    Hey, I bet their site might need some hosting? Anyone 'round here offer hosting services? Domain registration? I'm sure Paul would love to hear from you. All of you. Five or so times from each of you.

    Hmmmmm... [email protected]
    HostHideout.com - Where professionals discuss web hosting.

    • Chicken

  35. #35
    Join Date
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    Location
    UK
    Posts
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  36. #36
    Join Date
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    Location
    Southern California
    Posts
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    See, I'm a bit more understanding about 'industry spam' so to speak, however enough of it and it just becomes the same garbage as all the other spam.

    I'm sure that a company could get a list of males (identified), but does that mean that they want penis enlargement emails? Justify it however you want to, but I'm changing my stance on getting 'industry emails'. I've gotten enough 'industry emails' at this point that it is now 'industry spam'.

    Need a domain enlargement?
    HostHideout.com - Where professionals discuss web hosting.

    • Chicken

  37. #37
    Thanks Chicken, I completely agree with you.
    L. James Prevo - President/Owner
    Prevo Network, LLC - http://www.prevo.net
    Est. 1999 - Month to Month Billing!!

  38. #38
    Originally posted by Chicken
    Need a domain enlargement?
    I can give you a domain enlargement. We have services start at $29.95 and go up from there

    -t
    myOstrich Internet - OpenSRS Domain Names & Digital Certificates
    http://www.myostrich.net

  39. #39
    Join Date
    May 2001
    Location
    @ Work - Usually!
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    835
    Well, at the end of the day - this business is about making profit. I have used the comodo system and I believe it to be a good system at a great price. I did not like the way multiple emails came through from Paul, but I have to admit that when I contacted him about it he immediately stopped the emails.

    Paul: You should have a system in place which allows a very easy one click route for people to get themselves off your list. This would be a good solution. There are plenty available and I am sure it would not cost more than a $100 to set up (the cost of 2 of your certs).

    An relevant email, announcing your services is not SPAM IMO. However, multiple emails with the same content can be annoying. When your first email came - I was very interested to find out more, but when I recieved about 3 more in the same week I was really put off.

    Just my thoughts!

  40. #40
    Join Date
    Jan 2001
    Location
    Vienna, Austria
    Posts
    2,530
    Paul: You should have a system in place which allows a very easy one click route for people to get themselves off your list.
    ermmm NO, i assume that UK is where Comodo-ppl are located, right? and since UK is the part of the EU, only OPT-IN lists are allowed ( so a simple opt out link is not enough to start spamming), so this fact makes them spammers no mather how their certificates are good.

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