Questions regarding Helm Support & Helm 4
I have a couple of questions pertaining to HELM & HELM 4 in particular
1. How is the support levels with HELM - they have a flat-charge for support per year - how responsive are they towards problem resolutions.
2. The "Controller" Server - what is the basic functioning of this server. If the controller server were to crash, would the other (remote) servers for example DNS, Web, DB, Mail, etc. continue to function?
3. Can two controller servers be deployed for purposes of redundancy?
4. Generally speaking - how stable & secure is HELM vs. say Plesk (as we have predominantly been a Plesk User)
"I drink too much. The last time I gave a urine sample it had an olive in it. ".
Rodney Dangerfield (from "I Get No Respect!").