I have a virtual dedicated hosting account at godaddy.com with WHM/cPanel configuration.
The hostname for my server is zettaserver.com
It seems that sometimes the server can and sometimes the server cannot be reached via its domain names and I really cant figure out what's the problem.
At godaddy they say they don't give support for WHM/cPanel and I'm not able to hire someone to look for the problem for me as I'm just a private user.
The thing is, when I do a tracert it says it cant find the targetsystem.
At GoDaddy's they say it might be some kind of firewall, but I never installed a firewall on this server!
I think it has something to do with nameservers, but I'm not sure.
I really don't know where to look for the answer anymore?
If you are willing to have a look for me I can provide you with all login information etc...
godaddy now had ana ssisted server program, they will support the servers fully. but it is not yet avaialabe on the VDS plans. And they have retired the Expert Hands support that was previously for hire.
Did you edit the zone files? I've found a missing . can mess things up rather royally. Is there a reason you didn't enable nameservers and set them up on your vps? I also suggest people to use zoneedit.com for backup dns..that sometimes can help things work even if there are other problems elsewhere.