- did you pay with credit card or a provider such as PayPal?
If card, raise a chargeback, if paypal, raise a dispute by logging in to your account at www.paypal.com
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As CHP said above, if you have been waiting for few weeks to month or so for a refund and they havnt gotten back to you from any of your tickets/emails then I would do a PAYPAL Dispute or a CC Chargeback.
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