I've been looking around the net for a support script.. I would like something very simple.. Only ticket system and live cart support.. The key is that the script is simple but.. I have found a script on http://www.chatfuse.com/screenshots.php that i really like but it has to problems.. Not ticket system and a bit to expensive 199 $.. But the script is really simple. Just as it should be.
Anybody have a suggestion of a good, simple and cheap script???
I would like it to be simple in the coding as well so that i can intergrate it with my whois.cart costumers database, so that costumers dont have to create a new account to get support, but can use their costumers account. But this it not a demand. I can just find a good programmer to do this if it is to hard..
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We have Kayako Supportsuite, however LiveResponse has been giving us issues with chats lasting over 10 minutes (claiming a client has disconnected) and has cost us quite a few sales. Therefore we went with LiveHelp as our new Online Chat system. However, eSupport is a great product by Kayako and I also recommend it.
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