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Thread: Support script?

  1. #1

    Support script?

    HI

    I've been looking around the net for a support script.. I would like something very simple.. Only ticket system and live cart support.. The key is that the script is simple but.. I have found a script on http://www.chatfuse.com/screenshots.php that i really like but it has to problems.. Not ticket system and a bit to expensive 199 $.. But the script is really simple. Just as it should be.

    Anybody have a suggestion of a good, simple and cheap script???

    I would like it to be simple in the coding as well so that i can intergrate it with my whois.cart costumers database, so that costumers dont have to create a new account to get support, but can use their costumers account. But this it not a demand. I can just find a good programmer to do this if it is to hard..

  2. A nice free ticket system is http://www.cerberusweb.com/free_version.php

    It doesn't include live chat but you can find that elsewhere.

  3. #3
    I would like it to be more simple... And also to include live chat

  4. #4
    Join Date
    Mar 2005
    Location
    USA
    Posts
    666
    How about osticket? http://www.osticket.com/. It's free obviously and easy enough to customize it, has ticket and live chat.
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  5. #5
    Join Date
    May 2006
    Location
    UK
    Posts
    237
    Kayako all the way for all live help and helpdesk.

  6. #6
    Another vote for Kayako as well
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  7. #7
    Join Date
    Jun 2005
    Location
    CT, USA
    Posts
    607
    We have Kayako Supportsuite, however LiveResponse has been giving us issues with chats lasting over 10 minutes (claiming a client has disconnected) and has cost us quite a few sales. Therefore we went with LiveHelp as our new Online Chat system. However, eSupport is a great product by Kayako and I also recommend it.
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