*) As you know, it looks like a template you bought for $25.00 or maybe even got for free
*) For account management you are using a less-than-$30.00 script which is not integrated with your site design at all.
*) Many links on your navigation menu return 404 status
*) Graphics of servers are ugly, in my opinion
*) The flash effects of the header are totally unnecessary
*) You say the company name is Arshem, Inc. -- are you legally incorporated or have any legal business status?
*) Maybe there is a significance I am unaware of, but the company name and domain could be hard for some clients to remember.
Thanks for being honest I'm glad someone is I agree with you on al of it..the name does mean something and i have a DBA on Arshem, but the guy who made the template thought it looked "professional" i just wanted someone else's opinion thanks mate