Before purchasing the BT Home Hub I had a latency of around 12ms when playing on online games such as Counter-Strike. Now, I received the BT Home Hub my latency has gone to 60ms.
Does anyone know why this may have occured and a way of fixing it?
I tried ringing BT, but got an Indian guy who I told my problem to three times after he asked me the same questions that were worded differently. After being on hold for a bit and him "working on the fix" he told me I needed to ring a different number. I rang it and it was billing. I choosen the option to speak to someone and sat there for 9 minutes at which point I put the phone down.
BT are great... when you get a guy/girl who speaks real English and isn't reading questions off a screen.
I'm not an expert on it but you probably should have bought a switch instead of a hub. Not much more expensive than a hub, it handles packets much better. There is a lot more data collisions between computers sharing a hub. When that happens they both wait a random amount of time to resend to avoid another collision.
A switch is as easy to use as a hub. Just plug stuff in and go.