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09-05-2006, 07:23 PM #1Web Hosting Guru
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Which Dedicated Hosts offer 24/7 Toll Free On site Support?
...besides LiquidWeb as I already know they do.
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09-05-2006, 07:25 PM #2Web Hosting Master
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Probably almost every "fully managed" provider...
Unmanaged and/or minimally managed is another story...and it all depends on what level of "support" you are referring to...
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09-05-2006, 07:29 PM #3Web Hosting Guru
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Originally Posted by BurstNET
...such as? I guess you guys...anyone else?
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09-05-2006, 07:51 PM #4Disabled
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look around for fully managed servers, try looking in the offers section on here, theres plenty of them :-)
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09-05-2006, 08:35 PM #5Web Hosting Master
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I dont think you have to be a fully managed provider to offer 24/7/365 onsite support , Any company that is running a large amount of servers would likely have this.
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09-05-2006, 09:23 PM #6Web Hosting Guru
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I tried searching but, honestly, I havent found many. Most have a Toll Free Number but you can only call during certain times, or theres a charge per hour fee of tech support, etc.
Im talking about tech support. When a server goes does, you can speak to a live person 3 am in the morning type deal.
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09-05-2006, 09:45 PM #7Web Hosting Master
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Rackspace
Justin
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09-05-2006, 09:51 PM #8Web Hosting Master
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<< Im talking about tech support. When a server goes does, you can speak to a live person 3 am in the morning type deal. >>
Right, but speaking to someone about a reboot or failed hard drive is different than speaking to someone about why your apache processes are maxing out. Almost all dedicated server companies willl take the reboot/failed hardware calls, but the latter issue most likely only fully managed providers/server will...
...so we need more detail on what you are looking for as far as "support" in order to provide recommendations...
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