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  1. #1
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    Which Dedicated Hosts offer 24/7 Toll Free On site Support?

    ...besides LiquidWeb as I already know they do.

  2. #2
    Join Date
    Apr 2000
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    Probably almost every "fully managed" provider...

    Unmanaged and/or minimally managed is another story...and it all depends on what level of "support" you are referring to...
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  3. #3
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    Quote Originally Posted by BurstNET
    Probably almost every "fully managed" provider...

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    ...such as? I guess you guys...anyone else?

  4. #4
    Join Date
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    look around for fully managed servers, try looking in the offers section on here, theres plenty of them :-)
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  5. #5
    Join Date
    Jun 2003
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    I dont think you have to be a fully managed provider to offer 24/7/365 onsite support , Any company that is running a large amount of servers would likely have this.
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  6. #6
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    I tried searching but, honestly, I havent found many. Most have a Toll Free Number but you can only call during certain times, or theres a charge per hour fee of tech support, etc.

    Im talking about tech support. When a server goes does, you can speak to a live person 3 am in the morning type deal.

  7. #7
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    Nov 2003
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    Florence, KY
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  8. #8
    Join Date
    Apr 2000
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    << Im talking about tech support. When a server goes does, you can speak to a live person 3 am in the morning type deal. >>

    Right, but speaking to someone about a reboot or failed hard drive is different than speaking to someone about why your apache processes are maxing out. Almost all dedicated server companies willl take the reboot/failed hardware calls, but the latter issue most likely only fully managed providers/server will...

    ...so we need more detail on what you are looking for as far as "support" in order to provide recommendations...

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