I've been reading for a week and finally feel ready to ask a question. I want to keep my domain registration and site hosting separate. I - of course - want the least expensive quality companies. I thought Namecheap was my registry, then realized they have no phone support. Read too many negatives about godaddy. I just want to register a .com & .net name, trust it is a reliable company, have phone as well as email support, have trustworthy whois privacy, and hopefully not pay more than $15 each.
Could this great community help me decide with whom I should go?
I have used namecheap before, and havbe had no problems with them. They offer good services at good prices. If your looking for a company that has phone support for domain names godaddy is great for domains just not so great for hosting (per the recent reviews)
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Hosting and domain registration are very different services. I would imagine that most of the bad you read about GoDaddy was related to their hosting. For Domains, GoDaddy is actually pretty good. It is rare to hear a complaint against that part of their service.
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It really doesn't matter where you register your domain, just choose one of the bigger ones and make sure the domain is registered under your name. Also make sure the controlpanel of the company registering your domain allows full control over the domain like DNS, nameservers, mail, forwards etc etc etc.
I used for 2 years : Active-Domain.com. Their small, reliable. about $10 for a .com. Make sure you start an account with your first registration, so that all your domain registration will be linked together. They don't have phone support since I checked about 2 years ago, but they have great, reali online support. Hopefully that helps!
Phruce, if phone support is a big factor for you, then is toll-free phone support a big
thing for you or not so? If yes, then only the higher-priced registrars like Network
Solutions and Register.com can give you 24/7 toll-free phone support (US anyway,
though they do have 24/7 phone support for overseas customers as well).
Otherwise, some of the other registrars who have non-toll-free phone numbers can
still help you out. I'm placing my additional vote to Namecheap for affordable domain
names, though I understand if you're willing to pay extra for phone support.
On the other hand, Moniker also offers toll-free phone support, though only on biz
days. They still offer support on weekends, though.
It really doesn't matter where you register your domain...
I'd have to disagree with your advice I'm afraid, because by that criteria (using one of the bigger services that gives you full control over your own domain) you could wind up with poor customer service as well as unfavorable terms. iPowerweb comes to mind.
On the other side of the coin, you may well end up with good service like 24/7 toll-free phone support, but at a high cost. Some registrars charge $25/year MORE than their competition, and you can pay for a lot of support calls with the difference (better yet there's VoIP).
Last edited by uberhostNET; 09-06-2006 at 11:12 AM.
To me, WHOIS privacy is a key feature. 1and1 offers it for free, but their customer service is terrible. RegisterFly offers it for ~$0.99, but their server is also terrible. The cheapest I've found for a decent registrar is namecheap.com, $2.88/year. Namecheap rocks.
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