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  1. #1
    Join Date
    May 2002
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    110

    Donhost... what next?

    Well, I've been with donhost - www.donhost.co.uk for a while now. Nice service and all. But there's a problem. A partner company would like to transfer 60 or so accounts to my company and they use about 10-20gig/month bandwith. Donhost reseller package is limited to 20gig/bandwith and additional GIG of bandwith is about $25 I contacted donhost and asked them if we could come to a sort of an agreement where i would purchase additional reseller packages to increase the bandwith limit. They refused and said they would only be interested in doing something like that for a dedicated server. I checked those and they have a 5GIG bandwith limit.

    Ok to make a long story short. Is there any way to come to a deal with donhost or can anyone propose a similar europe-based host?

    Thanks,

    Gotti

  2. #2
    Join Date
    May 2002
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    I contacted donhost and asked them if we could come to a sort of an agreement where i would purchase additional reseller packages to increase the bandwith limit.
    I dont understand why Donhost will not let you purchase another resellers account. Well, nothing nothing they do suprises me anymore We have a few resellers who have done exactly this. In fact, its what we recommended !

  3. #3
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    Jan 2002
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    Can i ask who said no at donhost? was in daniel, steve or john?

    You could just buy a second reseller without trying to come to any deal with them, they have no legitimate reason to stop you doing this and there is nothing in their terms to stop you either

  4. #4
    Join Date
    May 2002
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    110
    Originally posted by tazd9t9
    Can i ask who said no at donhost? was in daniel, steve or john?

    You could just buy a second reseller without trying to come to any deal with them, they have no legitimate reason to stop you doing this and there is nothing in their terms to stop you either
    Well there was no signature. Last time i was replied by Steve and he said "we'll deal with this problem once u come close to the limit"

  5. #5
    Join Date
    Mar 2001
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    Belfast
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    Originally posted by Gotti

    he said "we'll deal with this problem once u come close to the limit"
    dont know if i'd want to be 'dealt with'

    easier sorting it out from day 1....

    Cheers
    Jonny b
    http://www.vibus.net
    UK Reseller, Dedicated & Collocation Accounts

  6. #6
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    May 2002
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    110
    Agreed. Now if someone could suggest a host similar to donhost but a little more flexible?

  7. #7
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    Mar 2002
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    UK
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    Not European (why would you need that?) but good US Host is MCHost - www.mchost.com/plans/

  8. #8
    Join Date
    May 2002
    Posts
    110
    Originally posted by Gotti
    Agreed. Now if someone could suggest a host similar to donhost but a little more flexible?
    yeah, need an european host

  9. #9
    Join Date
    Jun 2001
    Location
    North Yorkshre, UK
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    542
    Originally posted by Gotti


    yeah, need an european host
    If you want a better price option and less "abrupt" service then you're probably best going to a US server based service.

    MCHost, or Flump.net are two I'd recommend on the basis of usage. As things stand at the moment I'd put Flump above MCHost at the moment

  10. #10
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    Originally posted by WebSnail.net

    If you want a better price option and less "abrupt" service then you're probably best going to a US server based service.

    MCHost, or Flump.net are two I'd recommend on the basis of usage. As things stand at the moment I'd put Flump above MCHost at the moment
    Sorry..but thats BS....you might get cheaper bandwidth but that would be about it......

    Cheers,
    Jonny b
    http://www.vibus.net
    UK Reseller, Dedicated & Collocation Accounts

  11. #11
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    would a uk company but with servers based in the US be any good?

  12. #12
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    Originally posted by tazd9t9
    would a uk company but with servers based in the US be any good?
    Shouldnt be any different than a US company with US servers!

    Also remember...you'll save on VAT if you want to purchase direct from the US..... ( if you're not VAT registered! )

    Cheers,
    Jonny b
    http://www.vibus.net
    UK Reseller, Dedicated & Collocation Accounts

  13. #13
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    It does make a difference, payment can be made in GBP which gets rid of exchange rate probs and tech support is in the same timezone, its just slightly cheaper because the servers are in the US

  14. #14
    Join Date
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    Originally posted by tazd9t9
    It does make a difference, payment can be made in GBP which gets rid of exchange rate probs
    You'd be paying by credit card anyway so its hardly an issue....dividing by 1.4 aint too hard & your bank does the work


    Originally posted by tazd9t9
    and tech support is in the same timezone
    pretty much irrelevant these days......Most US hosts have 24 hour support, you should know that using Rackshack!



    Cheers,
    Last edited by jonny b; 06-13-2002 at 07:58 AM.
    Jonny b
    http://www.vibus.net
    UK Reseller, Dedicated & Collocation Accounts

  15. #15
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    Still its up 2 them if they want to use a European host, this forum is 2 dominated by americans lol

  16. #16
    Hello
    I still don't understand the £20 - £30 per GB thing.
    We pay a fraction of that for bandwidth.
    It makes me thing some companies use it to reduce headline prices but then stack it on with the overage.

    Gordon
    Formerly: Managing Director, Hostroute.com Ltd & Marketing Director, Ultraspeed UK Ltd
    View my Professional Profile: www.gordonhudson.com

  17. #17
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    They are just extras to make more profit, if they think they can get away with it they will!

  18. #18
    1) I understand bandwidth is more expensive in the UK. If so there may be less leaway in dealing as compared to a US company.

    2) My response to your question to Donhost was that you wanted to pay for two reseller accounts and have their resources combined. This is entirely a different situation than just signing up for another account. There are probably technical and management issues involved.

  19. #19
    Join Date
    May 2002
    Posts
    110
    Originally posted by tazd9t9
    They are just extras to make more profit, if they think they can get away with it they will!

    Not only that. They said "we dont allow more than one reseller account per person"

    Its basically saying your money is no good here. Schoo!

  20. #20
    I understood that Donhost had a 2mbit line from UUNET
    If thats the case then their bandwidth cost will be a lot less than £20 per GB.

    There is no real excuse for these sorts of prices these days.
    And the "UK is more expensive" line is just a bit of fog.
    Its not that much more expensive.

    Gordon
    Formerly: Managing Director, Hostroute.com Ltd & Marketing Director, Ultraspeed UK Ltd
    View my Professional Profile: www.gordonhudson.com

  21. #21
    Join Date
    Mar 2001
    Location
    Belfast
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    Originally posted by Gotti



    Not only that. They said "we dont allow more than one reseller account per person"

    Its basically saying your money is no good here. Schoo!
    Not really....all they're saying is 'dont take the piss' ....if you've already filled one reseller account you should in the very least be getting a dedicated machine....

    you've already made a killing so time to re-invest a bit of that easy money

    Cheers,
    Jonny b
    http://www.vibus.net
    UK Reseller, Dedicated & Collocation Accounts

  22. #22
    Join Date
    Mar 2001
    Location
    Belfast
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    Originally posted by GordonH
    I understood that Donhost had a 2mbit line from UUNET
    If thats the case then their bandwidth cost will be a lot less than £20 per GB.

    There is no real excuse for these sorts of prices these days.
    And the "UK is more expensive" line is just a bit of fog.
    Its not that much more expensive.

    Gordon
    Given the price of UUNet leased lines Gordon...its a hell of a lot more expensive!!!
    Jonny b
    http://www.vibus.net
    UK Reseller, Dedicated & Collocation Accounts

  23. #23
    Join Date
    Sep 2000
    Location
    London
    Posts
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    Certain hosts/personalitys seem to have created a fiction that UK bandwidth is more expensive than US bandwidth.

    This is simply incorrect, for a start, a UUNet 2mbit LL is approx 14k per annum, depending on where you are.

    2mbit will push 600gig per month if you push it constantly.

    THis is equating to roughly £2.10 per gig, therefore a reasonable markup would perhaps be to £6-7 per gig.

    Cost of bandwidth goes through the floor when you start to look at transit bandwidth pricing (ie bandwidth delivered over ethernet into neutrel colo facilitys), Level3 bandwidth can be purchased for about £75 per meg per month as one example.
    (a typical rate for good quality UK bandwidth is 400-500 per month per mbit approx, depending on your deal and provider)

    Frankly the likes of £20 per gig that some UK hosts seem to like is laughable and should be frowned apon by the consumer as a blatant rip off.

  24. #24
    Join Date
    Aug 2000
    Location
    Sheffield, South Yorks
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    3,627
    £20 a Gb is just a right gip these days, even £10 per Gb is pushing it for the UK market - but like someone else said, if they can get away with it then they will.

    Long time no see Jordan - if you've still got my ICQ gimme a message cos I've lost yours.
    Karl Austin :: KDAWS.com
    The Agency Hosting Specialist :: 0800 5429 764
    Partner with us and free-up more time for income generating tasks

  25. #25
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    Busy busy busy...certainly haven't been doing nothing for the last year or so!
    Ultraspeed UK Ltd.

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