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Thread: Never Go With WebHostNerds.com
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09-03-2006, 11:59 AM #1Junior Guru Wannabe
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Never Go With WebHostNerds.com
Never go with WebHostNerds. I don't care if they're running a super special and you get hosting for $1 a month. Never go with them.
Remember a week+ ago when the Mysql servers were down for me and I could not get hold of their support team? Guess what. Now their actual service is down. I don't know if their servers crashed or what. My websites down, their websites are down, everyone whom they hosts site is down.
I'm switching as soon as they're back up and I can obtain my files. IF they ever come back up and allow me to do so. Congratulations, WebHostNerds. You've finally frustrated me this much.
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09-03-2006, 12:01 PM #2Junior Guru Wannabe
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Crap. Please move this to the Web Hosting Forum.
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09-03-2006, 12:27 PM #3Junior Guru Wannabe
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Originally Posted by Bojangles6
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09-03-2006, 12:51 PM #4Junior Guru Wannabe
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Just try to go to WebHostNerds.com and that should say it all.
I have never, not once, talked to someone when trying to call their support #. I believe they leave the phone off the hook. It's constantly busy.
How in the hell am I supposed to contact their support? If their sites down, I'm sure their e-mail is as well.
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09-03-2006, 07:55 PM #5Junior Guru Wannabe
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Still trying to get hold of them. Need my files desperately.
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09-03-2006, 08:53 PM #6Junior Guru
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Sorry to hear about your problems...just tried to load their site but it seems to be down. As someone who has recently (earlier today) ditched a host due to lack of support, I would suggest you start looking as well and expect to pay more than $1 / month if you want something reliable.
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09-03-2006, 09:27 PM #7WHT Addict
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I wouldnt complain if I pay $1/month for hosting. That is a massive downtime in the making... And I wont pay for that to get hosting too... These kids need to be taught in providing hosting and getting hosting.
Zac<<Please see rules for signature setup>>
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09-04-2006, 06:46 AM #8Junior Guru Wannabe
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Wow, my sarcasm flew right over the both of your heads. Kids need to be taught in, well, school. Actually I pay them $7.50 a month. They were actually having a special when I signed up. My point is/was I wouldn't even pay them $1 a month for hosting. They're not worth it in my opinion. They are still down. I really wish I could at least get my files off of them.
I'm about to start paying a minimum of $90+ on hosting alone.
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09-04-2006, 08:54 PM #9Newbie
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Thanks for the heads up Bojangles. I'm looking for a cheap provider to move some sites to but will avoid them now.
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09-04-2006, 09:11 PM #10Hosting Specialist
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Originally Posted by Bojangles6
ALWAYS KEEP a backup!Axcelx Technologies - James
Boston Colocation | Boston VPS
Massachusetts Server Colocation, Dedicated Servers & VPS
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09-05-2006, 02:15 PM #11Junior Guru Wannabe
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They say they backup every single night. Their support e-mail is down. Their phone is constantly busy. I'm sure they keep it off the hook. Not once have I ever called and had it ring.
You're welcome, chadksmith.
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09-05-2006, 02:23 PM #12Web Hosting Master
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This is the domain whois information they have listed. You may try calling or writing (snailmail) to them asking them for your files.
Registrant:
Domains by Proxy, Inc.
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States
Registered through: GoDaddy.com, Inc. (http://www.godaddy.com)
Domain Name: WEBHOSTNERDS.COM
Created on: 22-May-04
Expires on: 22-May-07
Last Updated on: 28-Apr-06
Administrative Contact:
Private, Registration Whois Privacy and Spam Prevention by Whois Source
Domains by Proxy, Inc.
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States
(480) 624-2599
Technical Contact:
Private, Registration Whois Privacy and Spam Prevention by Whois Source
Domains by Proxy, Inc.
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States
(480) 624-2599
Domain servers in listed order:
NS1.WEBHOSTNERDS.COM
NS2.WEBHOSTNERDS.COM█ Dimension Servers / Toll-Free: 1-888-750-6942
█ RapidSSL Cert Included with ALL Reseller & Ultra Accounts
█ 24x7x365 Unbeatable Technical Support!
█ Shared CPanel Hosting // Reseller WHM Hosting Solutions
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09-05-2006, 02:51 PM #13Junior Guru Wannabe
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I'll try. Thank you.
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09-05-2006, 03:15 PM #14Junior Guru Wannabe
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Well, I just tried the # listed in the above WhoIs information. I talked with a pretty cool guy, but he doesn't exactly work for WebHostNerds. All he really had to go by was the same information I have.
Maybe snail mail will work. Hopefully they pop up in a few days. It looks like they have quite a few more months on the domain, so I don't see them letting those months wash away with no profit. Either way, if they come back up, I'm taking my files and running.
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09-05-2006, 03:21 PM #15Web Hosting Master
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I think if you do get your data back, running might be a good plan.
█ Dimension Servers / Toll-Free: 1-888-750-6942
█ RapidSSL Cert Included with ALL Reseller & Ultra Accounts
█ 24x7x365 Unbeatable Technical Support!
█ Shared CPanel Hosting // Reseller WHM Hosting Solutions
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09-05-2006, 03:30 PM #16Web Hosting Master
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Hi!
I hate to break it to you...but you called godaddy.com instead of the host. That record is a "private" record godaddy offers...to mask real whois info. I would never buy hosting from a person who uses private records like that...it's almost like they are are trying to hide from the get-go.
Good luck. I've found two companies that offer self-serve/automated backups for my servers...I already have a account with one...ibackup.com..and have emailed the other...rsync.net. They both look very good and are very different...and..being the type of person I am...I'll get both. Backup to the backup. Woot!
Bryon
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09-05-2006, 05:25 PM #17Junior Guru Wannabe
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I don't know what to do besides wait. I hope they come back up. I put in too much time, effort, and coding to get ripped off on this.