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  1. #1

    WorldPay Chargeback Fee

    Thinking about getting a WorldPay account but would like to find out its chargeback process before making final decision. So for those existing WorldPay users, please kindly give me some information.

    I learnt that the Chargeback fee is 10 BP. Is that correct?

    If there are multiple partial chargebacks occurs to the same transaction, will I only get charge the Chargeback fee once?

    Thank you for your time.

  2. #2
    Join Date
    Apr 2005
    Location
    San Francisco, CA
    Posts
    1,031
    Yes, you will pay for each chargeback separate fee and chargeback fee is depends on your contract - contact Worldpay and talk to them about it.

  3. #3
    Join Date
    Jun 2002
    Location
    Toronto, Ontario
    Posts
    1,452
    It's definately something you want to discuss with WorldPay themselves, as most of the time the chargeback fee's are set depending on the merchant.

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  5. #5
    Join Date
    Aug 2006
    Posts
    270
    This is not a question for WHT, you should contact World Pay directly at 1(800) 661-7079 ( Mon/Fri open 24 hours )

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