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WorldPay Chargeback Fee
Thinking about getting a WorldPay account but would like to find out its chargeback process before making final decision. So for those existing WorldPay users, please kindly give me some information.
I learnt that the Chargeback fee is 10 BP. Is that correct?
If there are multiple partial chargebacks occurs to the same transaction, will I only get charge the Chargeback fee once?
Thank you for your time.
Yes, you will pay for each chargeback separate fee and chargeback fee is depends on your contract - contact Worldpay and talk to them about it.
It's definately something you want to discuss with WorldPay themselves, as most of the time the chargeback fee's are set depending on the merchant.
try using pay pal instead or have a look at the emerchant that fasthosts provide
This is not a question for WHT, you should contact World Pay directly at 1(800) 661-7079 ( Mon/Fri open 24 hours )