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  1. #1

    Tool to help manage dedicated server...

    I have a dedicated server.... support sux right now.... but it is still running. I need to get in and correct the following error I have been getting....

    IMPORTANT: Do not ignore this email.
    This is cPanel stats runner on host.matrixautomarketing.com!

    While processing the log files for user mort9, the cpu has been

    maxed out for more than a 6 hour period. The current load/uptime line on the server at the time of
    this email is

    14:44:26 up 17 days, 13:37, 0 users, load average: 2.38, 2.29, 2.27

    - Hide quoted text -
    You should check the server to see why the load is so high and take
    steps to lower the load. If you want stats to continue to run even with a high load; Edit
    /var/cpanel/cpanel.config and change extracpus to a number larger then 0 (run
    /usr/local/cpanel/startup afterwards to pickup the changes).
    I have a program called "putty" to log in... but I truly don't know what I am doing.

    Is there a better tool... maybe something visual that I can use to better self manage this thing. And edit the necessary files?

    Or can someone walk me through using Putty to fix this error.... I am also getting multiple erver restarts everyday... aI think it is a result of this error.

    Any help is MUCH APPRECIATED!!!

    Thanks!
    Web

  2. #2
    Join Date
    Feb 2001
    Location
    West Michigan, USA
    Posts
    9,675
    "up 17 days" - indicates that the server isn't restarting everyday. Are you actually having performance problems or are you just going by the cPanel warnings? A load average of 2-ish isn't all that traumatic.

    --Tina
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  3. #3
    Join Date
    Feb 2004
    Location
    Fort Worth, TX
    Posts
    2,585
    agree 2.x load average isn't that alarming at all. I've seen many dedicated servers ranging from 6.x to 15.x running without much performance problems. So 2.x isn't an alarm.. now if you get over the 6.x mark.. need to check into it.
    www.JGRoboMarketing.com / We Filter out the Bad Leads and Send you the Good ones!
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  4. #4
    Join Date
    Jan 2005
    Location
    Toledo, OH
    Posts
    141
    Still the notification seems to state a user is running something that is basically hanging our consuming CPU usage. Do you allow shell access to your server?

    Putty is just a utility that allows you to connect to the 'ssh' server on your box.

  5. #5
    I appreciate the feedback!!! I feel a little better....

    I do get the following pretty frequently during the day...
    [email protected] to me
    More options Aug 26 (2 days ago)

    cpsrvd failed @ Sun Aug 27 01:24:17 2006. A restart was attempted automagicly.
    I did have several scripts running CRON's.... but I deleted those. So I am not sure what else can be causing the issue.

    I was hoping for a tool that I can log-in to the server (similar to SSH) and have a graphical interface.

    Not even sure such an animal exists.

    Thanks again!!!
    Web

  6. #6
    Join Date
    Jan 2005
    Location
    Toledo, OH
    Posts
    141
    Yeah, I am not aware of a GUI based management tool.

    You can use WHM to do some tasks but probably nothing near what you want.

    See what processes are eating the resources by issuing the command 'ps aux' from the SSH session.

  7. #7
    Join Date
    Apr 2005
    Posts
    1,711
    try something like 'top -u root' and see which processes are consuming the most cpu/ram
    Zach E. - Kualowww.kualo.com
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  8. #8
    When I run "top -u root" I get the following...
    [email protected] [~]# top -u root
    top - 18:35:49 up 17 days, 17:28, 1 user, load average: 33.21, 23.31, 11.95
    Tasks: 291 total, 38 running, 247 sleeping, 2 stopped, 4 zombie
    Cpu(s): 72.9% us, 26.2% sy, 0.0% ni, 0.0% id, 0.0% wa, 0.9% hi, 0.0% si
    Mem: 483588k total, 481800k used, 1788k free, 1388k buffers
    Swap: 1052248k total, 1052248k used, 0k free, 9200k cached

    PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
    32 root 16 0 0 0 0 R 4.2 0.0 36:20.31 kswapd0
    1950 root 16 0 3268 984 656 R 0.9 0.2 0:00.13 top
    1849 root 16 0 8292 1516 1060 S 0.3 0.3 0:00.07 sshd
    1959 root 15 0 0 0 0 S 0.3 0.0 0:00.01 pdflush
    1 root 16 0 2448 88 60 S 0.0 0.0 2:11.86 init
    2 root 34 19 0 0 0 R 0.0 0.0 0:00.26 ksoftirqd/0
    3 root 5 -10 0 0 0 S 0.0 0.0 0:05.40 events/0
    4 root 5 -10 0 0 0 S 0.0 0.0 0:00.01 khelper
    5 root 15 -10 0 0 0 S 0.0 0.0 0:00.00 kacpid
    20 root 5 -10 0 0 0 S 0.0 0.0 0:00.00 kblockd/0
    33 root 11 -10 0 0 0 S 0.0 0.0 0:00.00 aio/0
    21 root 15 0 0 0 0 S 0.0 0.0 0:00.00 khubd
    107 root 25 0 0 0 0 S 0.0 0.0 0:00.00 kseriod
    176 root 15 0 0 0 0 D 0.0 0.0 3:06.51 kjournald
    1008 root 6 -10 2880 4 0 S 0.0 0.0 0:00.01 udevd
    1292 root 7 -10 0 0 0 S 0.0 0.0 0:00.00 kauditd
    1325 root 6 -10 0 0 0 S 0.0 0.0 0:00.00 kmirrord
    1326 root 7 -10 0 0 0 S 0.0 0.0 0:00.00 kmir_mon
    1350 root 24 0 0 0 0 S 0.0 0.0 0:00.00 kjournald
    1993 root 16 0 2984 172 124 S 0.0 0.0 1:12.14 syslogd
    1997 root 15 0 2784 28 24 S 0.0 0.0 0:25.08 klogd
    2034 root 15 0 2456 4 0 S 0.0 0.0 0:00.00 courierlogger
    2035 root 16 0 2604 24 8 S 0.0 0.0 0:14.24 authdaemond
    2060 root 16 0 2604 32 8 S 0.0 0.0 0:09.34 authdaemond
    2061 root 16 0 2604 32 8 S 0.0 0.0 0:18.58 authdaemond
    I have no clue what this all means??

    I know I should know more about running my own server... but it "was' supposed to be managed.

  9. #9
    Join Date
    Aug 2006
    Location
    London
    Posts
    647
    Hi,

    I have a program called gossamer threads file manager installed in my server, i got PSM to install it for me, its linked in WHM, basically a graphical SSH, i love it, especially as i have only just caught up knowledge of SSH. So i recommend paying $29, having that installed, and your server fully secured
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