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Daily SMTP Relay Limit Reached - Help?

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Junior Guru
 
Join Date: Jun 2005
Location: Ohio, USA
Posts: 208
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Daily SMTP Relay Limit Reached - Help?


I've received the following email for 3 days in a row now. I'm no server expert, but I've tried reading the email logs and can't seem to find out what is going on. I don't see any unauthorized access, but several login attempts to the server itself. I've changed my password just in case. But being that this is the third day that this has happened, I'm not really sure what to do. My server host's support hasn't been very helpful either in this matter. Any suggesstions? The email I've received is below. Thank.

Quote:
************************************************************
YOU HAVE REACHED YOUR DAILY SMTP RELAY LIMIT
************************************************************

Dear xxx.xxx.xxx.xxx ,

You have reached your current SMTP relay limit of 5000 per day on the following hosting account:

xxx.xxx.xxx.xxx

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Your hosting server will be unable to send email until the daily SMTP relay limit is reset. The daily SMTP relay limit is reset on all accounts at midnight MST.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

If you need to send more than 5000 emails per day from your hosting server, you can request an increase through Customer Support. However, increase requests must be justified and must not violate our anti-spam policy.

If you have any questions, please contact Customer Support:

+ Online Support: https://www.godaddy.com/gdshop/suppo...dy&isc=gdbb727
+ Email: support@godaddy.com
+ Phone: (480) 505-8877

Thanks again for being a GoDaddy.com Hosting customer.

Sincerely,
GoDaddy.com


-----------------------------------------------------------------
Copyright 2006 GoDaddy.com. All rights reserved.

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Last edited by sirius; 08-21-2006 at 10:46 AM.


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  #2  
Old
Norwegian polar bear hunter
 
Join Date: Feb 2005
Location: Norway
Posts: 1,613
Sorry to say this, but: Not sure what to do?? Maybe contact Godaddy.com support, and get them to tell you how to change the SMTP relay limit??

It's not problem with your server, only a limit Godaddy.com sets on their servers. they have several limits, but you do not get any information about this limits, before you reach one of them.

Contact GD support, and they will most likely help you with this problem.

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  #3  
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Junior Guru
 
Join Date: Jun 2005
Location: Ohio, USA
Posts: 208
I'm phoning them now. I'm not sendung more thann 100 a day which makes it weird.

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  #4  
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* Moved to Technical and Security Issues....

Sirius

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