For you mchost clients.. how long did it take you to get access to their "private" reseller forum upon request? Did you request it in the forum or did you fill out a ticket? It has been over 72 hours since my initial request.. I have asked this exact question on their open forums but no one will answer me with a time-frame.. they basically just say, "they will get to you. be patient"
Originally posted by Adamnzo they need to add a form to the registration that also gives the new members access to the other forums automatically.. cuz that is just rediculous
Have you emailed him and made that suggestion? Marc is a smart chap and listens to suggestions. I'm sure a form of sorts is on the way. Isn't there a thread in their public access forum area where you ask for access to the locked up parts of their forum ?? Try --> http://forums.mchost.com/showthread....&threadid=9035
its probably best to add you once the order is completed . I know if i was reselling with them , i would want access to know whats going and things of that nature . It should just be automatic to add them as a courtesy , and send the login details with the initial welcome email
Originally posted by Kiwi Thats a little hard ...because we have no idea which forum username the client would like to use.
It's not that hard at all.. If I'm not mistaken all you have to give vBulletin to sign up is a user name, and e-mail and a password. Shouldn't be too hard to add the Uname/password to your sign up script and have that info sent to vBulletin. Someone familliar with vBulletin could probably help with specifics.
Of course if this is going to further delay your moving us to the new datacenter and finishing VirtualCP then don't do it.