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Laptop Modem Issue

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Community Liaison
Join Date: Jun 2004
Location: U.S.A
Posts: 1,463

Laptop Modem Issue

Hey WHT,
I recently purchased a refurbished Dell Latitude C610 Pentium 3 laptop. It came loaded with Windows 2000 pro and it ran nice. I just need it as a temporary computer until I get a new one for college. We decided to upgrade to XP, and the XP installatoin went great. I installed my AOL on there but when I try to dial, it does not detect a modem. I am assuming that I need to install the modem but I have no idea what the heck that means. Any suggestions as to what I should do what would be greatly apprecieated.


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Join Date: Aug 2006
Posts: 10

Hi Dude install Astra 32 and find out what the modem name and model is and search on driver guide then when u have it
if there is an setup.exe run that if not got to contol panel-->>system-->>Hardware-->> Device manager and find the modem and click update and make it look at the location where you have saved the driver for it.

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Retired Moderator
Join Date: Oct 2004
Location: Southwest UK
Posts: 1,159
If you go to the Dell website, under support there are a load of driver self-extracting exes to download. Grab the one (grab them all) for your laptop and try with that.

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Community Liaison
Join Date: Jun 2004
Location: U.S.A
Posts: 1,463
Thanks gbjbaanb, I forgot to update this thread and let you all know that corrected. What you suggested was exactly what I ended up doing. I am not happily sitting on my laptop in Starbucks.


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