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Join Date: Jul 2006
Posts: 0 site down for 11 hrs

Is anyone else having a problem?

We have a web site on a dedicated server with It was inaccessible around 3pm PDT July 7. says our server is fine, but one of their provider connections is the issue. They say it is an issue with Global Crossing and out of their hands.

Is this true? I ran traceroute, but not sure what the results mean. Also, isn't there something that can be done??!! 11 HOURS is ridiculous. We are an online business.

Our site: cosmeticscop dot com

Latest traceroute:
2 ( 0 ms 1 ms 0 ms
3 ( 1 ms 1 ms 1 ms
4 ( 1 ms 1 ms 1 ms
5 ( 0 ms 1 ms 1 ms
6 ( 0 ms 1 ms 1 ms
7 ( 0 ms 1 ms 1 ms
8 ( 53 ms 54 ms 53 ms
9 ( 60 ms 59 ms 59 ms

Thanks, Ann

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