Web Hosting Talk : Web Hosting Main Forums : Managed Hosting and Services : Rackspace alternative with same level of performance and support?

[netstepinc]

I've been dealing with Rackspace regarding a managed server, but they want $400/month. I was hoping for $200/month or so.

Do you have any personal experience with a host that provides:

1) Super reliable mission critical managed server.
2) Phone support for emergencies.
3) Fast tech support.
4) Reasonable price.

[PixelManual]

Personally, I've used Cartika before. They pretty much are the equivalent to RS from my experience. Toll free number, great support, h-sphere for clustering, and InterNAP bandwidth. however, at some points they are more expensive than RS

http://www.cartikahosting.com/Cartik...cated-Servers/

edit; Sorry, i just looked at your budget again. if this is so mission-critical, you might want to bring the big bucks to the table.

[hamishrp]

i have a large server with servint.com who are very very good. Completely managed service and really fast support.

Don't be put off by their website, if you do some research on google and here you will see that they have an amazingly solid reputation.

Hamish

[layer0]

Completely managed service and really fast support.

They are managed to an extent but have never touted their service as 'fully managed', despite your claims.

Don't be put off by their website

I personally am put off by the fact that they've had a 'new' site under construction for *years* now...when is that going to be released?

if you do some research on google and here you will see that they have an amazingly solid reputation.

I wouldn't call it amazingly solid.

ServInt does *not* have a Rackspace style network by any means, despite what you may think, hamishrp.

They've had their share of network downtime and it surely didn't please their customers to say the least. Not so long ago they had only one upstream and were down for the better part of the business day due to a fiber cut. Fun, no? Even though they supposedly have redundancy now, their network still fails and when it does the downtime is usually to the extent of 30 minutes if not longer.

[netstepinc]

Originally Posted by PixelManual

Sorry, i just looked at your budget again. if this is so mission-critical, you might want to bring the big bucks to the table.

Yes. I figure I need to step up my budget, but I want to be certain I'm getting the best bang for my buck.

[netstepinc]

Originally Posted by elix

They've had their share of network downtime and it surely didn't please their customers to say the least. Not so long ago they had only one upstream and were down for the better part of the business day due to a fiber cut. Fun, no? Even though they supposedly have redundancy now, their network still fails and when it does the downtime is usually to the extent of 30 minutes if not longer.

Thank you for sharing the other side of the story. This is a deal breaker. I need something more RackSpace-ish.

[RWH]

Could you give us a little more information on what server specs are needed?

[Shock Hosts]

If you want reliability, RackSpace is the only way to go in my mind.

But for good prices, LayeredTech is great.

[Lpal-Patrick]

liquidweb.com

[h4wk]

Originally Posted by hamishrp

i have a large server with servint.com who are very very good. Completely managed service and really fast support.

Don't be put off by their website, if you do some research on google and here you will see that they have an amazingly solid reputation.

Hamish

you can say that again. Servint is very good, i am currently with them.

[Rasbelin]

Originally Posted by joshcrick

If you want reliability, RackSpace is the only way to go in my mind.

Well, I'd say that's an opinion very much fused by how RackSpace is generally praised here, while very few have ever actually used them. Now I don't say they're bad, but I think much of their reputation here is very much due to populism.

As for what I'd consider premium hosters, Peer1 (yes, they do managed servers), Colo4Dallas and Carpathia Hosting are three names not to miss. Their prices are around the ones of RackSpace or abit lower or higher. However both are reliable corporate grade hosters. There's others too, but those two poped up into my mind.

[Shock Hosts]

Softlayer.com are meant to be VERY good.

[dkitchen]

Up your budget to $300 and you'll probably get something comparable, for $200 you aren't going to get far.

Originally Posted by joshcrick

Softlayer.com are meant to be VERY good.

Softlayer aren't a managed solutions provider, I really wish you'd stop making pointless posts, and stop breaking WHT rules.

Dan

[PixelManual]

Originally Posted by RazorBlue - Dan

Softlayer aren't a managed solutions provider, I really wish you'd stop making pointless posts, and stop breaking WHT rules.

Dan

Josh tends to post about what he doesn't know about.

That's a good point Rasbelin, very few have used RS and yet so many claim to love them and keep recommending them. I've never used them directly, but a friend has and to be honest, they really aren't fully managed for their pricing. Quite often they will not help you for 3rd party app. installs, optimization, etc. My definition of fully managed is that you never need root or superuser to get what you want done. And for how much they charge -- it's not worth it.

[hitmeback]

rackspace alternative => hostway.com

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