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Servstra: Good Review.

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  #1  
Old 06-16-2006, 06:04 PM
TWD-Tony TWD-Tony is offline
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Servstra: Good Review.


I realise that about 80% of reviews posted are BAD - So I thought I would try and restore the balance a little

I have had 2 servers from Servstra for about 12 months now - both have 99.8%+ uptime and I rarely have problems with them...

I had the need to recompile Apache last night because I need SSL Curl and it wasn't in the apache config as standard... I used WHM to recompile and everything seemed to go fine (famous last words!)
I discovered though that after I had done - several site's were throwing Internal Server Errors and some site's had file permission problems and /cpanel had stopped working on all domains... After 3 more recompile attempts (including the last resort standard config option) I had to contact Servstra support and explain what I had done...

They replied within 10 minutes that they were fixing it and they replied back about 1 hour later to tell me that the server was fairly screwed up (their words not mine!) but after another hour or so they had been through the server and manually fixed all the issues!

So a massive thanks to the Servstra techs... And for those of you who have read the several "Servstra support is slow" type of threads - don't believe everything that you read

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  #2  
Old 06-16-2006, 08:48 PM
Kiren Kiren is offline
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Join Date: Oct 2005
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I've been with Servstra for a while and am also very happy with them.

I need to move servers though as traffic is increasing...unfortunately they aren't accepting new clients until July 12th

They're adding new sales/support and adding new server configs as well.

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  #3  
Old 06-17-2006, 12:24 AM
CEL-Arun CEL-Arun is offline
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Servstra is a good company, their techs are fast to respond, and the server that I've had with them hasn't gone down but once or twice in the year that I have had them.

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  #4  
Old 06-17-2006, 05:17 AM
Servstra-Sales Servstra-Sales is offline
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Many thanks for the kind comments TWD-Tony & CEL-Arun.

Kiren - We do apologise for the hold on new orders but it will be worth the wait.

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  #5  
Old 06-17-2006, 09:23 AM
Clanwarz Clanwarz is offline
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Do they have dedicated servers in Australia or just US?
I read on your site briefly and seen Dallas Texas. Any other locations?

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  #6  
Old 06-17-2006, 10:53 AM
Bondings Bondings is offline
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Join Date: Apr 2005
Posts: 22
Quote:
Originally Posted by Slithius
Do they have dedicated servers in Australia or just US?
I read on your site briefly and seen Dallas Texas. Any other locations?
At the moment they offer server either in the Savvis or Databank datacenter both in Dallas.

I'm glad to see one of those "20% good reviews". Servstra deserves it.

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