06-01-2006, 05:56 PM
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Web Hosting Guru
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Join Date: Apr 2006
Posts: 259
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Beware of Rackspace!!!!!!
If you ever want to expand the current amount of bandwidth, you're in big trouble!!!
We got an AMD 3200, 2GB ram, 3x73GB scsi and 700GB of bandwidth per month for a total of $250/month. Now, we want to get an additional 300GB of bandwidth and sure enough, Rackspace says that if we want we can pre-pay at $2.00 PER GB!!!! Overage charges are $3.50 per GB.
So they expect us to pay an ADDITIONAL $600/month for 300GB of bandwidth!!!! It's absolutley absurd!!! Beware!!!
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06-01-2006, 06:02 PM
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Web Hosting Master
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Join Date: Nov 2005
Location: London UK
Posts: 676
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This doesn't suprise me...
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06-01-2006, 06:03 PM
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Web Hosting Master
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Join Date: Sep 2005
Posts: 597
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You should have asked before you signed up. You know they are pricy - so why did you not ask? RackSpace is a very company and I do not think they deserve this type of review.
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06-01-2006, 06:04 PM
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Web Hosting Guru
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Join Date: Apr 2006
Posts: 259
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Dude, $2.00/GB is outrageous considering I am paying $250/month for 700GB....
You would really pay $600/month for just 300GB of bandwidth?
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06-01-2006, 06:29 PM
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Engineer
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Join Date: Jan 2005
Location: Scotland, UK
Posts: 2,380
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That's quite outragous pricing.
Cancel and move elsewhere, while rackspace are a good company by todays market standards they are not going to get away with basically exploiting people.
Other companies can compete with them to a degree.
Esentially they are charging you $600 for 1mbps.
I had faith in rackspace but this has put me off, and i'm shocked. The sales rep I just spoken to even confirmed the charge and tryed to argue the fact that $600 was a reasonable price for 1mbps of bandwidth basically.
-Scott
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Scott Mcintyre
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06-01-2006, 06:31 PM
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Predatory Poster
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Join Date: Jul 2003
Location: Goleta, CA
Posts: 5,550
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Welcome to the free market. They can charge whatever they want and it's up to you to determine whether it's worth paying.
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06-01-2006, 06:34 PM
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Aspiring Evangelist
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Join Date: Sep 2003
Posts: 437
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Why not get another server with them? You'll get 700 GB for $250.
Unless you have only one web site that can't be split accross two servers?
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06-01-2006, 06:35 PM
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Web Hosting Guru
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Join Date: Apr 2006
Posts: 259
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Worst part is that I'm on a contract. This is absolutley crazy, I don't know what we are going to do now.... but this is reason enough not to ever recommend Rackspace to anyone, ever again.
Everything was going reasonably smooth with them, and I was a big supporter but now they have completely lost my respect for their business practice. As soon as the contract is over we are out of here, and until then I guess we'll have to try and think of ways to minimize our bandwidth. Might just end up storing our images on another hosting account somewhere.
So pathetic, what a waste of our time. Extremely dissapointed with Rackspace!!!
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06-01-2006, 06:37 PM
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Web Hosting Guru
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Join Date: Apr 2006
Posts: 259
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Quote:
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Originally Posted by Zenutech
Why not get another server with them? You'll get 700 GB for $250.
Unless you have only one web site that can't be split accross two servers?
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Yea no kidding eh? We are hosting only 1 website, but there might be a way to figure out how to store the biggest bandwidth drain (images) in another location. It's very ridiculous what they are doing.
I mean I could just get an account at www.mosso.com (hosted on the Rackspace network) and get 2000GB of bandwidth per month for $100, and just use that to store images..... I might just have to do that... but this isnt why I got a dedicated server with Rackspace!!!! I'm sooooo dissapointed it's not even funny!!!!
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06-01-2006, 07:10 PM
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Disabled
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Join Date: Jul 2005
Location: Buffalo, NY
Posts: 2,626
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Quote:
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Originally Posted by smkied
Yea no kidding eh? We are hosting only 1 website, but there might be a way to figure out how to store the biggest bandwidth drain (images) in another location. It's very ridiculous what they are doing.
I mean I could just get an account at www.mosso.com (hosted on the Rackspace network) and get 2000GB of bandwidth per month for $100, and just use that to store images..... I might just have to do that... but this isnt why I got a dedicated server with Rackspace!!!! I'm sooooo dissapointed it's not even funny!!!! |
Rackspace is a good company, yes, but many other companies can beat their network. While 2TB bandwidth is good for $100 per month, images shouldn't be much of a problem.
What were you originally expecting to spend for an extra 300GB of bandwidth?
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06-01-2006, 07:13 PM
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Web Hosting Guru
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Join Date: Apr 2006
Posts: 259
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Quote:
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Originally Posted by PE-Steve
Rackspace is a good company, yes, but many other companies can beat their network. While 2TB bandwidth is good for $100 per month, images shouldn't be much of a problem.
What were you originally expecting to spend for an extra 300GB of bandwidth?
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$100/month for an additional 300~400 of bandwidth would seem reasonable to me based on how much bandwidth we are getting for $250.
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06-01-2006, 07:46 PM
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Web Hosting Master
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Join Date: Sep 2005
Posts: 597
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How long have you been with RackSpace? It seems a bit odd, that I'm paying less then you for the bandwidth, but more then you for the server.
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06-01-2006, 07:56 PM
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Web Hosting Master
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Join Date: Dec 2001
Posts: 5,221
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Greetings:
Considering the quality at Rackspace.com, the price they charge is extremely fair.
Thank you.
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06-01-2006, 08:28 PM
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Web Hosting Master
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Join Date: Apr 2005
Location: San Francisco, CA
Posts: 992
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Yes, their prices for bandwidth is crazy, but they not hosters for free porn sites - only mission critical sites hosted here. So, just for their level of monitoring and support I'm ready to pay their fees 
If you need cheappo host - look in "Offers" section.
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06-01-2006, 08:44 PM
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WHT Addict
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Join Date: May 2006
Location: Saint Paul, MN
Posts: 105
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You are recieving PREMIUM bandwidth at that price, and as stated before this dosent suprise me. Rackspace caters to large companies that demand to have 100% uptime and zero packet loss. The price for bandwidth from rackspace I feel is reasonable, for the quality they provide, but is deffinatly not something for the small time user.
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