Stupid ZFHost

qwee · #1 05-31-2006, 08:06 PM

I ordered a hosting at this ZFHost and get no hosting info. When I threaten to cancel, they email me the login username and password, saying that they have sent me the info previously.

When I ask them about the hosting info especially DNS, there is no response. Subsequate emails to them just disappear into thin air.

Don't buy from this host.

Juanzo · #2 05-31-2006, 08:59 PM

qwee, seems weird that a hosting company isn't interested in giving you their DNS or username and password. They seems to offer 24/7 support via MSN, have you tried to contact them there?

qwee · #3 06-01-2006, 03:09 AM

Quote:

Originally Posted by Juanzo

qwee, seems weird that a hosting company isn't interested in giving you their DNS or username and password. They seems to offer 24/7 support via MSN, have you tried to contact them there?

Quite true. Usually, any hosting company will greet me with a warm welcome and information. Then for some, the service starts to get worse after a couple of months.

For this ZFHost, I need to surf to their "contact us" page and drop them an email before they reply. I only email them through my yahoo email after I signed up. Then they never reply to these emails. Even the email that I threatened to cancel is also done through their "contact us"page.

Never try the MSN when I can't get them through email.

The worst hosting company that I have ever seen.

qwee · #4 06-15-2006, 10:10 PM

I paid for one month and until today (one and half month later), no billing was asked and my account is still accessible.

Shock Hosts · #5 06-16-2006, 03:18 AM

Just because your first few contacts haven't been successful doesn't mean you should give up...

Give them a second chance

Bahram · #6 06-24-2006, 02:46 PM

Just give it some time, that's a little bit unfair dude.

warp2cris · #7 07-19-2006, 10:24 AM

just a thought.. could be the dirty spam thingy and you dont receive their emails or inverse? worth a try on MSN as they seem to have. also after you get it sorted out, check the email situation, it can happen to the best.

Serverextreme · #8 07-21-2006, 07:32 AM

Quote:

Originally Posted by joshcrick

Just because your first few contacts haven't been successful doesn't mean you should give up...

Give them a second chance

If he paid for a service they should respond
to his emails. Thats what makes a good hosting service after all they
took his money so were is the tech support.