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  #1  
Old 05-23-2006, 06:29 AM
Damo06 Damo06 is offline
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mail problems


I ran a dns report and all is fine except for 3 warns. The 3 warns come under the mail category. The 3 warns are:

Mail server host name in greeting

Acceptance of postmaster address

Acceptance of abuseaddress


How do I fix these?

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  #2  
Old 05-23-2006, 06:37 AM
activelobby4u activelobby4u is offline
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can u paste the dnsreport URL ?

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  #3  
Old 05-23-2006, 06:42 AM
Damo06 Damo06 is offline
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Here's the info

'Mail server host name in greeting'

-----------------------

WARNING: One or more of your mailservers is claiming to be a host other than what it really is (the SMTP greeting should be a 3-digit code, followed by a space or a dash, then the host name). If your mailserver sends out E-mail using this domain in its EHLO or HELO, your E-mail might get blocked by anti-spam software. This is also a technical violation of RFC821 4.3 (and RFC2821 4.3.1). Note that the hostname given in the SMTP greeting should have an A record pointing back to the same server. Note that this one test may use a cached DNS record.

mydomain.com claims to be host localhost.mydomain.com [but A lookup times out]:
220-localhost.mydomain.com ESMTP Exim 4.52 #1 Tue, 23 May 2006 05:27:01 -0500 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail.
----------------------------

Here's 'Acceptance of postmaster address'

---------------------------

WARNING: One or more of your mailservers does not accept mail to abuse@mydomain.com. Mailservers are expected by RFC2142 to accept mail to abuse.

mydomain.com's abuse response:
>>> RCPT TO:<abuse@mydomain.com>
<<< 451 Temporary local problem - please try later

-------------------------

Finally, here's 'Acceptance of postmaster address'

-------------------------

WARNING: One or more of your mailservers may not accept mail to postmaster@mydomain.com (it is generating a temporary error). Mailservers are required (RFC822 6.3, RFC1123 5.2.7, and RFC2821 4.5.1) to accept mail to postmaster.
mydomain.com's postmaster response: >>> RCPT TO:<postmaster@mydomain.com> <<< 451 Temporary local problem - please try later

----------------------------


Last edited by Damo06; 05-23-2006 at 06:45 AM.
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  #4  
Old 05-23-2006, 06:52 AM
david510 david510 is offline
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What is your catch all account? I have seen this when you have the default address set to fail or black hole.

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  #5  
Old 05-23-2006, 06:57 AM
Damo06 Damo06 is offline
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Quote:
Originally Posted by david510
What is your catch all account? I have seen this when you have the default address set to fail or black hole.
I'm not too sure, how do you find that out?

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  #6  
Old 05-23-2006, 07:22 AM
devmach devmach is offline
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1 - You must add a record to dns for example mail.domain.com and then you need to change mail server name in config files.
2/3 - You can add abuse and postmaster acconts or activate catch all for one account.

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  #7  
Old 05-23-2006, 07:23 AM
Damo06 Damo06 is offline
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Thanks, I have corrected 2 and 3 but could you guide me through 1?

Thanks.

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  #8  
Old 05-23-2006, 07:39 AM
Damo06 Damo06 is offline
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The 'mail server hostname in greeting' is now giving the error:

-----------------

WARNING: One or more of your mailservers is claiming to be a host other than what it really is (the SMTP greeting should be a 3-digit code, followed by a space or a dash, then the host name). If your mailserver sends out E-mail using this domain in its EHLO or HELO, your E-mail might get blocked by anti-spam software. This is also a technical violation of RFC821 4.3 (and RFC2821 4.3.1). Note that the hostname given in the SMTP greeting should have an A record pointing back to the same server. Note that this one test may use a cached DNS record.

mydomain.com claims to be host localhost.mydomain.com [but that host is at 127.0.0.1 (may be cached), not 216.32.77.43].

--------------------

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  #9  
Old 05-23-2006, 08:08 AM
dano1979 dano1979 is offline
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Sounds like you need to set the hostname on the machine. If you're running Linux you can add hostnames to the /etc/hosts file which could fix the problem.

What's your current setup?

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  #10  
Old 05-23-2006, 08:11 AM
Damo06 Damo06 is offline
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Quote:
Originally Posted by dano1979
Sounds like you need to set the hostname on the machine. If you're running Linux you can add hostnames to the /etc/hosts file which could fix the problem.

What's your current setup?
What exactly should the IP's in etc/hosts be? The IP's that are in it now are:

127.0.0.1 localhost
216.32.77.42 localhost.mydomain.com

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  #11  
Old 05-23-2006, 05:16 PM
devmach devmach is offline
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Which mail server do you using ?

For Qmail you can play with /var/qmail/control/me and /var/qmail/control/smtpgreeting. If your domain ( which one has got 216.32.77.43 ip address ) mydomain.com you can write it to both of files.

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  #12  
Old 05-23-2006, 05:30 PM
Damo06 Damo06 is offline
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Quote:
Originally Posted by Linuxcozumleri
Which mail server do you using ?

For Qmail you can play with /var/qmail/control/me and /var/qmail/control/smtpgreeting. If your domain ( which one has got 216.32.77.43 ip address ) mydomain.com you can write it to both of files.
I'm not too sure what they're called. I'm using the ones through cPanel.

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  #13  
Old 05-23-2006, 09:38 PM
dano1979 dano1979 is offline
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Quote:
Originally Posted by Damo06
What exactly should the IP's in etc/hosts be? The IP's that are in it now are:

127.0.0.1 localhost
216.32.77.42 localhost.mydomain.com
Is that your public IP address? What's the MTA? qmail?

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  #14  
Old 05-23-2006, 09:46 PM
Damo06 Damo06 is offline
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Quote:
Originally Posted by dano1979
Is that your public IP address? What's the MTA? qmail?
Yes, that's my public IP address. How do I find out MTA or qmail?

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  #15  
Old 05-24-2006, 08:06 AM
dano1979 dano1979 is offline
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Smile

When I telnet into port 25 on the IP address you've given i'm greeted with an Exim 4.52 message so i'm assuming that is your MTA. I'd start with the documentation listed at exim.org and changing the locahost.mydomain.com in your hosts file with your actual domain. Is this your own server?

Hope that helps!

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