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  1. #1

    interworx account transfer to cpanel

    Anyone know how to transfer from interworx to cpanel?

    I already ran interworx backup for one account, scp transferred the tar.gz file over to the cpanel server. I tried the copy/transfer account with p/w option in whm, didn't work.

  2. #2
    You say copy with password etc via whm didn't work, can you elaborate a little, what actually happened?

  3. #3
    copy account with p/w:

    Attempting to login as [username] to xxx.x20.70.130 via ftp
    FTP Login Failed
    Error while copying account...! Aborting Extraction


    restore backup / cpmove file:

    Searching /home....
    No Restorable archives found!
    Searching /usr/home....
    No Restorable archives found!
    Searching /web....
    No Restorable archives found!
    Searching /home2....
    No Restorable archives found!
    Searching /home3....
    No Restorable archives found!
    Searching /root....
    No Restorable archives found!
    Searching /usr....
    No Restorable archives found!


    No archives where found!!


    This feature will restore full backups, cpanel backups and cpanel move files in the format of:
    cpmove-user.tar.gz, user.tar.gz, backup-date_time_user.tar.gz


    The files must be in one of these directories on the server:
    /home,/usr/home,/web,/home2,/home3,/root,/usr

    You must upload the file to one of the above locations before
    using this feature.


    The file is username.tar.gz located in /home on the cpanel vps

  4. #4
    I had no success myself trying to restore a backup made on a different server, however I didnt have any problems using the
    Copy an account from another server with account password.
    utility BUT it does say
    This feature REQUIRES ideal conditions on the remote server. The remote server must have ftp running, a working copy of perl, cgi enabled, and a STANDARD unmodified cPanel configuration.
    and you do not have a Cpanel install on the remote server.

    So I think this is one instance where you may need the help of your new hosts, if they can access your old account, they should be able to help.

  5. #5
    I am the host, just never had to deal with this type of transfer

    Hopefully someone else knows

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