04-29-2006, 11:44 PM
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Junior Guru
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Join Date: Apr 2006
Location: MA
Posts: 196
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ServerWizards - Awesome! - Update
Just wanted to update everyone on my experience with ServerWizards thus far. Well, basically they are awesome. You give them a problem, they fix it. My server had extreme apache / load problems because of the large amount of the people on the server. We had 100% mem usage and all our CPU used and they turned it around and made it go down to like 10% just with some changes. Wow! Also, they are up 24/7 and the average response time for my tickets is 2 mins. That's really fast. Average resolution is thirty mins. Basically, this is a team of server Gods who make your web server the true heaven it deserves to be. My hardware fails – they fix it. My server comes down – it’s restarted so fast I don’t even know it’s down. They work with our support department to provide level 3 supports to our end users. It’s amazing.
Anyone who would like to discuss this further can call me toll free - 800-675-0297 extension 67 at the prompt and feel free to ask me any questions about ServerWizards you want.
Thanks,
Mike
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05-09-2006, 04:44 PM
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Disabled
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Join Date: Apr 2005
Posts: 228
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This is a strange post. Just seems like your trying too hard.
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05-09-2006, 05:58 PM
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Junior Guru
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Join Date: Apr 2006
Location: MA
Posts: 196
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Not at all actually. Try them and you will come back saying the same thing.
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05-09-2006, 07:47 PM
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Web Hosting Guru
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Join Date: Jun 2004
Location: NJ
Posts: 274
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Quote:
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Originally Posted by LinuxMaster
This is a strange post. Just seems like your trying too hard.
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Well to be honest, sometime is just that when a person or company does something that is more then you would expect and you are happy with the service you just want to tell others.
I use them and I would agree.
__________________
I always did like the clouds
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05-09-2006, 08:22 PM
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Devil's Advocate
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Join Date: Jul 2005
Location: Edinburgh
Posts: 3,880
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Quote:
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Originally Posted by LinuxMaster
This is a strange post. Just seems like your trying too hard.
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Agreed......
OWM
__________________
‹(•¿•)›
Life's what you make it.
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05-09-2006, 09:02 PM
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Junior Guru
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Join Date: Apr 2006
Location: MA
Posts: 196
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Very intresting how some people take such nice comments.
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05-09-2006, 09:48 PM
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Newbie
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Join Date: Feb 2006
Posts: 9
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Last edited by Dee3; 05-09-2006 at 09:53 PM.
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05-10-2006, 07:59 AM
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Web Hosting Master
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Join Date: Jan 2004
Location: UK
Posts: 1,345
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Can I ask one question? How do they fix hardware problems if they are not actually there.... last I checked that was impossible
__________________
Seeksadmin.com Owner: Providing Security, Administration and Optimization since 2001
Now Offering Windows Serivces.
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05-10-2006, 05:12 PM
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Junior Guru
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Join Date: Apr 2006
Location: MA
Posts: 196
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Dee3: Our website is not done yet. Trust me, that 800 number I gave you is indeed correct.
TR Seeks: They fix hardware problems because they are amazing. End of story. If you don't like the comments I gave end of story.
Thanks.
Mike
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05-10-2006, 11:49 PM
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Web Hosting Master
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Join Date: Oct 2003
Posts: 6,046
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Hi Mike,
Great to hear. 3rd party server management can often be scary - you need to know they are there for you.
Glad you hear you are happy and wonderful to hear of a company doing what they are supposed to - and more 
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05-10-2006, 11:54 PM
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Junior Guru
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Join Date: Apr 2006
Location: MA
Posts: 196
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My server is hosted with them too - they are at the Datacenter to fix hardware problems
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05-11-2006, 05:26 AM
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Web Hosting Rockstar
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Join Date: Dec 2001
Location: 127.0.0.1
Posts: 3,487
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Hmmm.... ServerWizards owns LayeredTech? ( http://ws.arin.net/cgi-bin/whois.pl and plug in glexia.com's IP). Anyways, this sort of smells like  to me.
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05-11-2006, 06:00 AM
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Aspiring Evangelist
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Join Date: Jul 2005
Posts: 364
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Mripguru,
They are a reseller of LayeredTech As many people are too. But LayeredTech don't offer management, so ServerWizards do not compete with LayeredTech in an aspect.
Mini
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05-11-2006, 06:26 AM
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Junior Guru
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Join Date: Apr 2006
Location: MA
Posts: 196
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And, beta.glexia.com is the server that they are hosting.
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05-11-2006, 06:31 AM
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Web Hosting Rockstar
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Join Date: Dec 2001
Location: 127.0.0.1
Posts: 3,487
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Quote:
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Originally Posted by Mini
Mripguru,
They are a reseller of LayeredTech As many people are too. But LayeredTech don't offer management, so ServerWizards do not compete with LayeredTech in an aspect.
Mini |
Mini,
Yes, I know - but I was more responding to:
Quote:
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Originally Posted by Glexia
My server is hosted with them too - they are at the Datacenter to fix hardware problems |
While it's true that LT has 24x7 onsite staff, ServerWizards doesn't have any staff within their facilities to work on their customers boxes - they need to use the LT ticketing system just like everyone else - no special treatment.
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