Web Hosting Talk : Web Hosting Main Forums : Running a Web Hosting Business : Trouble Sending Email to AOL

[SimonDurkee]

How many hosts out there have issues sending email to AOL?

[SaveBigHosting]

yes have noticed mails bouncing back alot .

[Kiamori]

The reason you having problems sending to places like hotmail or aol is because you have not implemented spf records. Many hosts are now blocking mail if they do not have spf records in place. It's a great way to reduce spam but it should not be used alone as some of the large providers are doing.

Get some SPF records in place and make sure they are setup properly and you will not have issues sending email to aol anymore unless of course you have other misconfigurations.

[SaveBigHosting]

where do i set the spf records?

[Kiamori]

some great info on spf: http://www.openspf.org/

[Servers4me]

also it can be the Reverse DNS Records.

[SimonDurkee]

We have spf & reverse dns setup yet still get rejections with AOL error code:
421-: (RLY:NW) http://postmaster.info.aol.com/errors/421rlynw.html

This is due to aol flagging spam sent to aol account from mail forwards our clients setup.

I've found it to be a great annoyance, and borderline unfair business practice and aol is making it look like the issue is with our mail servers.

[derek.bodner]

This is due to aol flagging spam sent to aol account from mail forwards our clients setup.

Yup. To me that's been an even bigger problem than SPF or rdns.

[Kiamori]

you can check some settings from this site here:

http://dnsreport.com/tools/dnsreport...domainnamehere