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  1. #1

    Managed hosting questions

    I have been pouring over these forums and have learned a lot. I have a photo website with php search software and basically no knowledge of managing a server.
    I am a small, one person photographer, business but my website uses a lot of resources and I need a dedicated server.

    Given my limited knowledge, RackSpace seems like a natural, but it is going to be difficult to afford. One way to get the cost down is to sign a two or three year contract. Part of me says if they do a good job, I wouldnít be looking to move. Part of me hates to lock in to such a volatile industry. Any thoughts? Everyone raves about RS, but their sales techniques make me feel like Iím buying a used car Ė an expensive used car.

    I have considered Liquid Web. Iím concerned they may not be managed enough for my limited knowledge. Would adding a service such as PlatnumServerManagement give me piece of mind or create more confusion?

    The third option would be a PlatnumServerManagement plus LayeredTech combination, but I need MySQL and LT charges an additional $500 a month just for that option. I donít understand why they are so much more expensive then even RS.

    Thanks for any advice.

  2. #2
    Join Date
    Nov 2005
    Location
    London UK
    Posts
    680
    Wow $500 for MySQL !!

    Plenty of hosts can provide the service you require, it sounds like you need fully-managed.

    I agree about the rackspace sales technique - the service is good but they need to improve the sales division.

    One word of advice for rackspace:

    Call up and ask for a quote.
    Then get to know the technical jargon and call again and get another quote specifying exactly what you want and talk like you know what your after. You'll be amazed at how much the price comes down.


    John
    UK SSD VPS without compromise - upto 140k IOPS !
    www.clustered.net

  3. #3
    Join Date
    Jan 2004
    Location
    North Yorkshire, UK
    Posts
    4,163
    I'd be interested to know why MySQL is costing you $500 ... did you mean MS SQL? MySQL shouldn't cost anything unless you want their management services with it.

    You may want to get some quotes from other managed services providers as they tend to be cheaper than RackSpace.

    HTH

    Dan
    █ Dan Kitchen | Technical Director | Razorblue
    █ ddi: (+44) (0)1748 900 680 | e: dkitchen@razorblue.com
    █ UK Intensive Managed Hosting, Clusters and Colocation.
    █ HP Servers, Cisco/Juniper Powered BGP Network (AS15692).

  4. #4
    Quote Originally Posted by RazorBlue - Dan
    I'd be interested to know why MySQL is costing you $500 ... did you mean MS SQL? MySQL shouldn't cost anything unless you want their management services with it.

    Dan
    Woops, it is MS SQL! It clearly says MS SQL, but I have MySQL on the brain and that is how I read it. My mistake. Thanks. I guess it is pretty obvious I need managed!
    Last edited by niebrugge; 04-28-2006 at 04:24 PM.

  5. #5
    Join Date
    Jan 2004
    Location
    North Yorkshire, UK
    Posts
    4,163
    What do you have to spend?

    Dan
    █ Dan Kitchen | Technical Director | Razorblue
    █ ddi: (+44) (0)1748 900 680 | e: dkitchen@razorblue.com
    █ UK Intensive Managed Hosting, Clusters and Colocation.
    █ HP Servers, Cisco/Juniper Powered BGP Network (AS15692).

  6. #6
    Well the less the better, I would like to keep it under $400 a month.

    My storage / bandwidth needs are minimal, a 80 GB hard drive and 500 to 1000 GB of BW would be plenty. I would like 4 GB of memory and a dual core processor if possible.

  7. #7
    Join Date
    Dec 2004
    Location
    New York, NY
    Posts
    10,568
    Quote Originally Posted by niebrugge
    Well the less the better, I would like to keep it under $400 a month.

    My storage / bandwidth needs are minimal, a 80 GB hard drive and 500 to 1000 GB of BW would be plenty. I would like 4 GB of memory and a dual core processor if possible.
    If you're looking for that much RAM & CPU you will probably want to look for an SCSI/SATA WD RAPTOR (fast drives) for storage. Just a tip.
    MediaLayer, LLC - www.medialayer.com Lightning fast web hosting since 2005.
    The pioneers of optimized web hosting, featuring LiteSpeed Web Server & SSD Storage
    Learn how we can make your website load faster, translating to better conversion rates for your business!

  8. #8
    $400 is low for the specs of that server, plus management... if you are looking for a serious company, able to offer you 100% uptime on the network and power, and true managed service... I'd expect to pay atleast $800/month.... with a setup fee possibly.

  9. #9
    Join Date
    Aug 2005
    Location
    Seattle, WA
    Posts
    1,167
    No way, man. (directed at orangefiber)

    I'm sure he can find what he wants within his budget, especially if he goes with a third party service like psm. They should, honestly, suit him fine.

    "I am a small, one person photographer, business but my website uses a lot of resources and I need a dedicated server. "

    He doesn't need a hardware-fantatic company like rackspace - just something to host his site.

  10. #10
    Join Date
    Apr 2006
    Posts
    52
    You may want to get some quotes from other managed services providers as they tend to be cheaper than RackSpace.

  11. #11
    maybe cari.net will suit your needs.

  12. #12
    I appreciate everyoneís advice!

    I know that $400/ month isnít a problem. All three vendors could meet this budget, although RackSpace required a two year contract in order to meet this figure.

  13. #13
    Join Date
    Nov 2005
    Location
    Australia
    Posts
    641
    Quote Originally Posted by niebrugge
    I appreciate everyoneís advice!

    I know that $400/ month isnít a problem. All three vendors could meet this budget, although RackSpace required a two year contract in order to meet this figure.

    although rackspace can be trusted but still 24 months contract is just too much

  14. #14
    Join Date
    Apr 2006
    Location
    UK
    Posts
    19
    Quote Originally Posted by niebrugge
    I appreciate everyoneís advice!

    I know that $400/ month isnít a problem. All three vendors could meet this budget, although RackSpace required a two year contract in order to meet this figure.
    Earlier on you say that your website is resource intensive but then that it requires minimal bandwidth and disk space.

    - Are you sure that you are not over or under estimating your hosting requirements?
    - Does your server need to meet the same SLAs, say, ....as bbc.co.uk ?
    - For your current and future requirements, do you really want to be tied into a 24 month contract?
    - Once your site is up and running, will it need a lot of regular maintenance?
    - Do you have a trusted web developer / sysadmin / friend who can gauge your site's processing requirements and base the decision accordingly?

    Some organisations that don't need certain backbone or hardware replacement guarantees may be better off with a reliable and not so pricey server, a good backup/disaster recovery plan, and a nice and friendly support company. If your requirements grow, you can always move to the bigger hosts absolutely necessary :-)
    ----

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