I have been with http://www.webintellects.com
for some time.
They have great 150% support!
Never no matter what time day or night have I waited over one hour for email support. Most of the time under 30 minutes.
Down time has been zero.
I really screwed up one time at midnight and had help before I got back with a cup of tea!(tea is good for your heart)
Soon I will be moving all my sites over as soon as their contracts are up.
They may not be what everyone needs, but I love them!
I do not own them or am I being paid to say this!
After being with many hosts,I learned my lesson............