Just as in every thread asking for advice on a company, people don't mind there own business and stay on topic
Host Department.com is an overall "terrible" company! Hmm... Where should I start!?
- There support staff are extremely unknowledgeable! They always either copy + paste a message from there knowledgbase, or they have to ask someone else. The telephone support staff are very un-professional (when they do answer)
- Uptime is resonable but could greatly be improved. As you can see on your website, it says that they "Guarantee 100% Uptime" BUT... each and everyday they have some sort of issue on every single server. If you take a look at http://www.hostdepartment.com/netstat/
you can see that they now have an issue (4/12/06 5:25pm EST) on there WinBlade server! How is that 100% uptime?
- They are very terrible about giving refunds. It took me about 10 full days to get a refund from them! They said that they were not able to refund credit cards... a host that doesn't refund for credit cards