Originally Posted by markjut
Unfortuanatly, I've come across a second client this week abusing my AUP.
While I don't know what your AUP is, this is more of a generic question about AUP's in general with regard to abuse and illegal activities.
Would it be imprudent to NOT refund any client who is involved in illegal activities. I ask this because of how I look at money-back guarantees, etc. If I used a site within the scope of the AUP, I would expect a refund under those circumstances. But, if I violated the AUP, and certainly if I were doing something illegal, I would have no expectation of getting a refund.
Is this an area of AUP design where it is stated that refunds and money back guarantees do not apply to individuals who violate the AUP or who violate the law?