Web Hosting Talk : Web Hosting Main Forums : Hosting Software and Control Panels : velaro or liveperson

[eming]

Hi,
Anyone here who has tried both in production - and that would care to share their experiences?

....and dont just say "I love Live Person" - if you havent tried Velaro

thanks guys


ditlev

[Swelly]

I have used LivePerson, and it is very very good for the money. I like the easy of use, and also the features it provides. Only thing I do not like about it, is it is remotely hosted.

Also Velaro is good, but I think price wise you get more with LivePerson. I have used Velaro in the past and both will serve the purpose though. What are you more comfortable with is what it all boils down to.

[Sohan]

Try the velaro demo. They offer a free trial on their site.

Liveperson is very expensive for the operator cost.

[eming]

Originally Posted by BlindBasher

Try the velaro demo. They offer a free trial on their site.

Liveperson is very expensive for the operator cost.

I've run both demos for a while now. Thats why I wanted to hear from someone using them on live websites.

Velaro actually called me up to hear if I had questions etc - that gave them a big plus in my books.


d.

[Sohan]

Well if you've tried them both, use the one that you think is better.

[eming]

Originally Posted by BlindBasher

Well if you've tried them both, use the one that you think is better.

I havent tried any of them in our production environment. Thats the point of asking here...